Review Time
This is big scam company would not recommend anyone, their website site offers dream money and once they receive the phone they degrade the price up to 1 quarter of the price they offered, customer care don’t answer the call or if they do they don’t want to do their job or they will hang up on you
Bought phone from ur last year but stopped workinig after 3 months. First only gave me half the money back even though they advertise 12 months warranty. Then after putting putting review on check review ur made contact with me and said that they sjoukd have given me a full refund and promised to refund the other half and asked me to retract my one star review. This is now more then 3 months ago with no further refund recieved and after several email I had no further reply to my emails. I can only conclude that ur does not fulfil there 12 months warranty as advertised and that there costumer service is very poorly run and appear to ignore your complaint. Please be careful buying from this company as they do not fulfil their advertised promises.
Used this company to sell my iPhone, they offered less that Apple but I had missed the option to trade in so had to accept this lower offer. I have chased several times by email and called asking when I will receive the payment into my bank account as it been well over the 7 working days they advertise! I was told on Friday payment was due to be made that day and I should have by the afternoon. It now Monday evening and still no payment. Slow to pay and don’t offer a good value for the item.Since posting this review the Customer Service team have contacted me and been extremely helpful and made my payment within 1 hour. They advised they take complaints seriously and apologised for my experience and even matched the apple offering price. So customer service after complaint was 5* and I have been asked to remove review which I don’t think is fair but I will update to say service since review has been what it should have been from the start.
DONT FALL FOR THE GOOD REVIEWS ITS A SCAM.I bought a phone and within a couple of months later the service stopped working. I asked the company to fix it for me because I had a warranty but they said because the back was cracked (but not shattered) that they wouldn't fix it. I have contacted my phone provider and tried my sim in another card and it worked so its definatly the phone. I have gone almost 1 year without service and cannot afford to buy a new phone. PLEASE DONT FALL FOR IT THE WAY I DID!!
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