Linley & Simpson

2.9
2.9 from 483 Reviews and Ratings
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Average Rating

2.9

/
5

483 Reviews

5 Star
43%
4 Star
2%
3 Star
4%
2 Star
4%
1 Star
47%

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Johanna Zia
The worst lettting agent possible!

They were managing agent for my rental property and the level of incompetence, unprofessionalisn, appaling customer service was shocking!Happy to take the fee but not happy to respect the contractual obligations!

1
Date of experience: May 07, 2024
Highly Unprofessional company

Highly Unprofessional company. They will ring you the day after viewing a property to say they have had an offer to pressure you to put in an offer. They will say offers are only open until the end of that day. They come back to you to say they have had other similar offers if you would like to increase your price. Following day your offer will be accepted. 3 days later they advise they have had a higher offer would you like to increase your offer. Even though your offer had been accepted. This is terrible practice all designed to bump up the price. Highly Unprofessional. If you had a similar experience with this company please review and report.In reply to L&S when an offer is accepted on a house there should be no more viewings and offers should be closed, I would call this gazumping. I would not be interested if this property came back on the market.

1
Date of experience: Apr 21, 2024
False information shared in listing and zero accountability taken afterwards

There was incorrect information shared on the listing we ended up signing for. Linley & Simpson advertised the property as being in council tax band A when it was actually in band B. What made this worse was the response we received from a member of the team when we queried it. No accountability or apology was given, the agent said that the original listing was created a number of years ago and it wasna ? ?t their job to check that the information in it was up to date before reposting. This careless behaviour and lack of attention means that me and my partner have signed a lease which is costing us more money than we thought it would. As I say, the worst part was the complete lack of accountability from Linley & Simpson afterwards.

1
Date of experience: Apr 28, 2024
You rented a fresh property to a tenant

You rented a fresh property to a tenant who was in arrears, and still is, through yourselves.

1
Date of experience: Apr 14, 2024
Mr Craig Lewis Johnson
Very poor communication throughout the

Very poor communication throughout the whole process of selling two properties, feedback on viewings was poor and sales progression was terrible.

1
Date of experience: May 03, 2024
Tried to charge us for spiders webs

Tried to charge us for spiders webs when they did the inspection days after we left! It takes a spider 30-60 minutes to form a web!

1
Date of experience: Apr 09, 2024
Awful

Awful - Harrogate office staff do not care about tenants at all. Made to feel stupid for not understanding their lingo. Whole deposit and more taken for ridiculous requests and no invoices provided for things which needed sorting. All they care about is not sorting anyones problems and taking everyones money, clearly evidenced by below similar reviews. Every other rental agent I have been with is superior compared to Linley & Simpson.

1
Date of experience: Apr 16, 2024
Thanks

Thanks to Jada, and the ever brilliant Amina, for getting things off to a great start.

5
Date of experience: Apr 24, 2024
Superb service

Some confusing maintenance items superbly handled by Kirsty Blakeburn who provided clear instructions whilst keeping me as the landlord well informed with excellent feedback

5
Date of experience: Apr 06, 2024
The rental to a new client @ 29 Kirkham

The rental to a new client @ 29 Kirkham Street was as simple as a phone call to Andrew and Megan.

5
Date of experience: Apr 09, 2024

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Business Details

  • Linley & Simpson are leading property experts, property managers and mortgage providers with properties in Yorkshire.

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