Linley & Simpson

2.9
2.9 from 483 Reviews and Ratings
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Average Rating

2.9

/
5

483 Reviews

5 Star
43%
4 Star
2%
3 Star
4%
2 Star
4%
1 Star
47%

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Review Time

Luke Bennett
Disappointed

Poor communication & unprofessional service with the attempted sale of a property.

2
Date of experience: Apr 25, 2024
Bad experience

Been having washing machine issues for months, shaking the house down already broke a few glasses and plates due to it being so bad, sent someone out multiple times (latest being 24/06) still the same, and this is after weeks of communication and also having a go at them to get stuff done, should not be like this on a prefessional level. For an estate agent as big as this youa ? ?d think theya ? ?d have their own contractors coming out but everything has a unnecessary long process starting with logging online. Also currently having bad damp issues which again is taking ages.

1
Date of experience: Apr 30, 2024
The least trustful and professional

The least trustful and professional estate agents I've ever dealt with. Hopefully you'll never need any maintenance because the chances are they won't care. Basic facilities aren't Important and take days to reply to anyone about extremely important matters.Maintenance men are sent over with no idea what needs doing.All in all very disappointed, things just go from worse to even worse.

1
Date of experience: Apr 26, 2024
Libby Stead is the lady who has really

Libby Stead is the lady who has really helped our case. She has been there to listen and support. I would recommend Libby!

5
Date of experience: Apr 20, 2024
I had a fantastic experience thanks to

I had a fantastic experience thanks to Ella. She was incredibly supportive throughout the entire process and made everything feel smooth and stress free. Her communication was prompt and efficient she always responded to emails quickly and thoroughly. Ellaa ? ?s professionalism and positive attitude made a real difference. Highly recommended!

5
Date of experience: Apr 19, 2024
They literally couldn't care less

Rented a flat through Linley and Simpson for 2 years, couldn't be more disappointed with the service. Our fridge broke, they brought the new one and didn't take the old one away for weeks, by that point we were in lockdown. We had the old fridge stuck in our kitchen for about 4 months, it took up literally half of the room and was going mouldy. They then tried to put up our rent for the next year (lol). The tenancy is over now, we paid a ?250 for a deep clean of the flat. We had to chase for 3 weeks to try and get any communication about getting our deposit back. Obviously they are still trying to withhold some of the deposit. Including a ?10 to rehang a curtain, so greedy and ridiculous. Going to have to go through the deposit scheme to try get it back.

1
Date of experience: Apr 28, 2024
Amazing service and support

I have recently been looking for a flat and the support I have been given from Ella and Hattie has been amazing! Ella has made the process very clear and has has replied to my emails straight away with really clear instruction. Hattie was very helpful and welcoming at my viewing as well and made a nerve racking experience very comfortable. Thank you again!

5
Date of experience: May 10, 2024
review

Stephen and the team were really supportive in dealing with my property

5
Date of experience: Apr 17, 2024
absolutley shocking to deal with when

absolutley shocking to deal with when you have a problem they do not get back to you i lived in mould and damp they were going to leave me 3 months in that state after i had been hospitalised through the mould the house was filthy when i moved in the letting agents had to bring me cleaning supplies befor i could move in there was rubbish in the flooded cellar which they never removed and tried to charge me when i left the garden was a state and i had it all cleared i redecorated the house and they then instructed reposit to claim nearly 1000 pounds from my account which left me seriosly overdrawn and significent mental health

1
Date of experience: May 02, 2024
Mark LesterSwindell
Amina did a great job to identify a

Amina did a great job to identify a tenant and kept me informed throughout the process.

5
Date of experience: Apr 27, 2024

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Business Details

  • Linley & Simpson are leading property experts, property managers and mortgage providers with properties in Yorkshire.

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