sarah

Reviews

Review of Trip

Extra 100 euro kwijt

Volgens Trip.com was mijn vlucht geannuleerd en kreeg ik te horen dat ik een alternatieve vlucht moest nemen. Ik heb netjes akkoord gegeven voor de omboeking, maar nu blijkt mijn oorspronkelijke vlucht toch gewoon door te gaan, en moet ik €100 bijbetalen om terug te boeken.

1
Date of experience: Mar 26, 2025

Review of Guestreservations

Fraud

Booking on the website indicated was not the final invoice. It was tripled by the time I paid.For Example, on the Website, for the duration of my stay it stated ?222 (3 nights). And when I clicked on Book Now, the next page was to enter my details and submit. Next thing I get is a confirmation email for ?661.85.This was nowhere indicated on the website at time of booking. When I called customer service, they said that the increase of cost was due to taxes, and they broke down multiple taxes that I was being charged for which was not indicated or mentioned on their websites. This is false advertisement and misleading and should not be allowed to do this.Update: I have reached out to Guest Reservations as per their response to my review, and have had no response. Thus making me think they are scammers. I have since then reported my incident to the crimes unit and this company has been flagged up as fraudulent.My case is now under investigation. I have yet to hear from GuestReservations.comI have fallen victim of a fraud. Please be aware of that and they should not be trusted.If you are also a victim please raise this to stop this company from inflicting their schemes on anyone else. They must be stopped.

1
Date of experience: Jun 16, 2025

Review of Bonline

Great service

Great service, upgraded with the assistance of Jade Hendricks all went smoothly. Thanks

5
Date of experience: Mar 24, 2025

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