Review Time
I sent my iPhone which was in good condition I excepted a lower offer than was originally quoted when I enquired about selling the phone I still have not received any payment for this even though it stated payment would be in my account within 7 days or sooner. I do not like writing negative reviews but am very disappointed that I still have not received payment. I have sent emails and got standard replies about payments taking 3-7 days but nothing about when I will receive the payment?? Update to my review Lucy from UR rang today and in 15mins my payment had been transferred to me. Thank you so much for ringing me to sort this out very much appreciated.You are a star.
I’ve purchased 3 phones in ‘good’ condition from this site for my children and I have never had to raise an issue with them, they’ve come with minor damages as expected but this is usually just a scratch on the screen- nothing actually wrong with the phone, both phones have never had to of been fixed and they’ve been delivered very quickly. I like that the company have taken the time to call me to see if there are any issues with the products purchased, this makes me feel like as a company they want to be ensure the best quality when sending out their products to their customers. If I need a second hand phone from anywhere this is the site I would purchase from!
AVOID AVOID AVOIDWebsite said they would pay “up to” ?328 after I matched my 2 x iPhone 14’s conditions to their advertised ‘good’ condition criteria but their buying tactics are a mile off of their advertised prices.Phone 1 = 1st offer was ?155, 2nd was ?175.50, 3rd was ?220.Phone 2 = 1st offer was ?215, 2nd was ?240, 3rd was ?260.Reason given, & I quote “we would not be able to reach your ‘desired’ price as their conditions don’t meat (I think they meant meet) that for an industry grade A”.There is no such thing as a grade A on their website so they’re talking BS!Then they return only one of my phones in its original box with the 2nd returned in someone else’s.AVOID AVOID AVOIDIn complete contrast, ‘Mobile Phones Direct Trade-In’ offered ?270 x 2 online & have just paid me exactly that ! 5 days from start to finish ! What a completely different experience. !tradein.mobilephonesdirect.co.uk
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