I sent my iPhone which was in good condition I excepted a lower offer than was originally quoted when I enquired about selling the phone I still have not received any payment for this even though it stated payment would be in my account within 7 days or sooner. I do not like writing negative reviews but am very disappointed that I still have not received payment. I have sent emails and got standard replies about payments taking 3-7 days but nothing about when I will receive the payment?? Update to my review Lucy from UR rang today and in 15mins my payment had been transferred to me. Thank you so much for ringing me to sort this out very much appreciated.You are a star.