Super.com

3.4
3.4 from 369 Reviews and Ratings
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Average Rating

3.4

/
5

369 Reviews

5 Star
31%
4 Star
36%
3 Star
3%
2 Star
1%
1 Star
29%

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Review Time

Great prices

Great prices. Organized website. Only thing I didn't like was the site pushing me for an account.

5
Date of experience: Sep 29, 2024
I appreciated the savings and easy

I appreciated the savings and easy booking process!

5
Date of experience: Sep 22, 2024
the website was user friendly

the website was user friendly, appealing and easy to navigate quickly. overall smooth and enjoyable

5
Date of experience: Oct 01, 2024
First Time

First time using and it was a good experience. Will definitely use again.

4
Date of experience: Sep 18, 2024
Clean room n continental breakfast

Clean room n continental breakfast

4
Date of experience: Sep 27, 2024
Apps

These companies are often misleading, but very good at charging for services not requested.I booked a hotel in Donnington, (Good Service)It was '? ?80 per room on the app. But if three shared a room between '? ?135-145 So a no brainer? The charge to my card through the app was '? ?188.This app also signed me up to a '? ?11.16 per month subscription. For what I have no idea? On top of this Super is an American company and added an exchange rate of '? ?0.31p. It all adds up!Dishonesty is the only way of explaining these charges.(And in this digital age charges have now become a form of exploitation) As with the other negative reviews Beware!)And the company wants me to go through all the hurdles to prove one was overcharged. This is a big issue for all of us in this day and age. Be it any app on the market. Airlines being a classic example.In the end I suggest you skip apps and go direct. These days it is often cheaper as I have now discovered.Apps are not an asset, they are a burden and liability. Unbelievable! What a load of codswallop!If you want to sign a customer up then the invite should be in black & white and LOUD!This is an absolute disgrace and a reflection of the company.As with most of these apps that indulge under this quick money making add on. It is vulger. And hopefully you and your ilk of which there are far to many will be gone. If not for now, but future generations.And as to special offer? Bullshit. The hotel would have accommodated us for far less without the extra financial burden.As stated put apps out of business. For your children's sake. And keep cash alive.

2
Date of experience: Sep 13, 2024
Easy booking

Easy booking

4
Date of experience: Sep 21, 2024
scam! rude service

extremly rude service, scam website takes your money and give impossible tasks to cancel a wrongfully executed reservation.

1
Date of experience: Sep 10, 2024
Easy to book.

Easy to book.Having the option to buy the cancellation cover is handy in case something goes wrong and I can't make it.

4
Date of experience: Sep 25, 2024
My card was charged twice

My card was charged twice. and then a membership fee i never signed up for was taken from my account. I can't get hold of customer service. I feel scammed.

1
Date of experience: Sep 28, 2024

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