Sitelock

3.5
3.5 from 958 Reviews and Ratings
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Average Rating

3.5

/
5

958 Reviews

5 Star
17%
4 Star
4%
3 Star
2%
2 Star
36%
1 Star
41%

Filtered Reviews

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Review Time

Great service

Great service, thanks!!

5
Date of experience: Apr 20, 2025
Narendra Joshi
Poor Support and they can't resolve …

Poor Support and they can't resolve live issues to get your site up and running again. They can't provide ganular details either. I recommend CloudFlare or F5

1
Date of experience: Apr 20, 2025
Blown Away!

I have been blown away by the incredible customer service, technical knowledge, and prompt repair and security provided by SiteLock! One of the best technical services I have ever purchased. Thank you so much for making things so easy after our website was hacked! I wish I would have subscribed before the hacking, but it was awesome how well I was taken care of after the hack!

1
Date of experience: Apr 22, 2025
They rip you off if you want to drop a…

They rip you off if you want to drop a website. A mere $14.95 and they want to gig you. Stay away, a rip-off.

1
Date of experience: Apr 19, 2025
Excellent support and service from SiteLock

We get very good support from SiteLock. Our charity website was recently hacked and SiteLock cleared out the infected files very promptly. Sitelock has now installed a Firewall for our web site and will send weekly updates to us.

5
Date of experience: Apr 22, 2025
Crystal support was outstanding!!

Shout out to Crystal for her kind support yesterday. She is not only knowledgeable and caring, but she provided me with different options to solve the problem I had with our website and was always extra kind and courteous. She made my experience really smooth and was very helpful at all times. Talking about customer services that go above and beyond... 11 out of 10, hands down!!

5
Date of experience: May 10, 2025
The tech expert I worked with Travis

The tech expert I worked with Travis, was excellent.He was very helpful, thorough and went the extra mile. With team members like him SiteLock is a winning company.

1
Date of experience: Apr 27, 2025
excellent work

They did excellent work quite quickly.

2
Date of experience: May 07, 2025
Great product!

Great product!

5
Date of experience: May 08, 2025
When I was blacklisted by Google for…

When I was blacklisted by Google for malware, SiteLock contacted me and were right on the ball fixing in a very short time.

1
Date of experience: Apr 29, 2025

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