Review Time
I hired Sitelock through HostGator to remove malware from my website. Despite their promises, after two weeks and numerous calls, the issue remains unresolved. They continue to send me daily emails claiming the problem is fixed, and the site is clean. This has cost me significant time and money. I have attempted to reverse the charges with my credit card company and am awaiting the outcome. In my experience, this company is not only incompetent but potentially dishonest. I would not recommend their services to anyone who values their time and money.
I just talk support for configure everything features on pro. But they nothing help me, and nothing tutorial.Everything tutorial is 6 years ago, nothing new. So im confused and talk with support with mail, live chat.They not help me for configure, so i process manually.After than i stuck on configure ssl, because :Certificate Authority verification is pending* Please note that it could take up to 24 hours for us to verify.But i was configure for zone editor and everything txt dns.After that everything not work, so i ask again to live chat and nothing respond and left chat before talk to me.I doing click support with mail, and then they reply : Dear Josep,While working to configure Trueshiled on your website, we've run into an issue that requires additional time.''TXT record has been updated - globalsign-domain-verification=ECFD1EA52E6FB28900DBEC347E375A8E waiting for propagation''We're still working to complete the request, but wanted to give you an update that the configuration is taking longer than normal. Thank you for your patience while we work to complete this request.If you have any questions, please read our Frequently asked questions. If you would like to speak with a support representative please Open a chat or contact us by phone at 877.563.2832. Thank you, SiteLock Support*open chat to : sectigo supportAfter chat with sectigo support, they talk to me for chat support sitelock. So make me angry and want cancelled. But must call, on no!!So if you want use sitelock, please beware...
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