Review Time
I called Sitelock to discuss my account, and Employee SHELBY answered to help me. I want to commend this employee for the following:Genuineness, Careful Listening, Calmness, Clarity, Positive Affect, Full Attention, Empathic GiftingI am an expert in conflict prevention, intervention, and resolution. I have designed and administrated a Masters in this area. I have taught on effective communication.Sitelock has made a wise choice in the employment and training of SHELBY.I have taken my time to do this review, because I believe in commendation of solid talented people.John D. Willis PhD PresidentLeadership Ethics Online LLC
The support team, ALL the team at site lock; each person is more friendly and capable than the one before. Just when you're sure the technical support couldn't be better, you have a new and better-informed experience.But, on another note, site lock is too expensive. Maybe it's only because I'm poverty-stricken, but do I really need to pay $49/a month for SiteLock? I'm relly torn, REALLY torn,
In working with a previous sales person last year, I felt I had been over-sold coverage and I was very skeptical that I could trust the information I was receiving. I called to cancel my subscription, but I found Sam to be forthcoming and helpful. She understood the level of security I actually need and made recommendations accordingly. My confidence has been restored.
Expensive security packages, pressure you into a yearly contract, and then the cancellation fee is 50% of the total cost of the year's service, which is ridiculously high again! You can find more affordable and fair companies elsewhere.
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