Review Time
I was 100% satisfied with my Tier 1 service agent. They did exactly what I asked help for and more actually. I wasn't expecting them to fix the issue for me, only to tell me how. I was very, very pleased. I thanked them for this. Over and beyond the call of duty, much appreciated.
I started with SiteLock due to a website hack. My first interaction with SiteLock wasn't great at all, however, after going back and forth through a lot of conversation with different SiteLock agents, James Giles treaded the case perfectly. Not only he fixed the technicality of the issue but also he mended the broken trust between us.Thanks James
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