Sitelock

3.5
3.5 from 958 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

958 Reviews

5 Star
17%
4 Star
4%
3 Star
2%
2 Star
36%
1 Star
41%

Filtered Reviews

Filter Reviews

Review Time

I was impressed by Ron's…

I was impressed by Ron's professionalism and his initiative to deal directly with my hosting provider to get my site back up as soon as possible. Great customer service.

2
Date of experience: Jan 07, 2025
Sitelock was great

Sitelock was great. The tech support was pleasant and helpful. They did the cleanup of my site within hours. I was very satisfied.

2
Date of experience: Jan 03, 2025
good serves but expansive for scaned my…

good serves but expansive for scaned my viruses 24-48 hours need to pay around 200$, but everything else good, quickly, communication, good english.

4
Date of experience: Jan 21, 2025
Danielle really saved me today!

I so appreciate my experience with Danielle. She assisted me on updating a plugin on my Wordpress - and I'm pretty sure that solved the problem. Really great, thank you Danielle!

5
Date of experience: Jan 03, 2025
You deserve more than 5 stars...

WOW! You are the best...I'm very happy to have Sitelock supporting my website.Definitely you are amazing...5 stars!!

2
Date of experience: Jan 20, 2025
Thomsen Lundgaard SUPPORT ANALYST

Dear SiteLock Thank you all for your tremendous help. Without your diligence, we would not have been able to meet our deadline. I would like to express my deep gratitude to you.Thank you again.

2
Date of experience: Jan 10, 2025
SiteLock puts a human face to queries…

SiteLock puts a human face to queries and takes the necessary steps to resolve problems

1
Date of experience: Jan 06, 2025
The support at SiteLock was extremely…

The support at SiteLock was extremely helpful during a malware attack on our site. The support we received from SiteLock was far superior to the support we received from our web hosting service.

1
Date of experience: Jan 14, 2025
Sleazy business practices

Sleazy business practices! Stay away. I don't remember signing up and when I tried to cancel I was told I had to CALL and speak to a human.I tried to log in to my account to cancel and by agreeing to the terms of services I unwittingly committed to another 12 months and that I would have to pay early cancellation fees if I wanted to cancel. Fortunately, they did agree to wave those fees after a phone call, but man, how sleazy!

1
Date of experience: Dec 28, 2024
I'm working with a fantastic account…

I'm working with a fantastic account manager, David Schad. He's so on top of things and so personable and professional. He really goes above and beyond to take care of my account and website.

1
Date of experience: Jan 03, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More