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Vivint

Vivint

3.8
3.8 from 199 Reviews and Ratings
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Average Rating

3.8

/
5

199 Reviews

5 Star
59%
4 Star
9%
3 Star
6%
2 Star
5%
1 Star
23%

All Reviews

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Review Time

Melba Roberts
the installer was not experience

the installer was not experience, and didn't explain the equipment installed thourthly,and forgot to leave our vivint yard sign , very poor work .

2
Date of experience: Jul 01, 2025
Greg Sisney
The video would not work when away from…

The video would not work when away from home.Had wifi provider check things out the found out that vivint smart hub had taken over my TV and modem. Had to do a hard reset of both to get things working ok again.

1
Date of experience: Jun 16, 2025
vikash pattnaik
Personalized Service and Offering

Your representative provide close bonding and partnership with us on the service offering helping us closely to get the service going. Loved how now all of our security services are controlled by a single app.

5
Date of experience: Jun 17, 2025
Rhonda Clayborne
The camera has clear pictures

The camera has clear pictures

5
Date of experience: Jun 12, 2025
Lori Vareldzis
Another negative experience

This time was nothing. I stupidly gave this company more of my money so that i could have an inside doorbell. Iy still hasn't arrived yet so suppose this is just another negative experience. I have multiple negative experiences with vivint. I've had false alarms go off multiple times, customer service experiences that didnt solve the issue (police came both times) and one of the highest cost alarm companies around. It's been a horrible experience overall with vivint but I'm stuck in a contract of course!

1
Date of experience: Jun 12, 2025
Joyce Brown
Personal assistance from representative.

Personal assistance from representative.

5
Date of experience: Jun 23, 2025
Christine Bredberg
A suggestion

The equipment is working well so far. I don't know a lot about the operation yet. The install didn't go well. You might want to send an experienced Tech out with the rookies to prevent mistakes and be able to better explain how the system operates.

4
Date of experience: Jun 13, 2025
esuperman
Good so far.

It’s ok so far only had a week. Only thing i wish it had was a camera on the touchscreen.

5
Date of experience: Jun 24, 2025
Reva Conley
Was promised a yard sign never…

Was promised a yard sign never received. Should not promise customer things you don't followup as promised.

3
Date of experience: Jun 06, 2025
Barbara Nelson
I think they very sorry to me I got my…

I think they very sorry to me I got my camera hooked up on the 3rd still ain't working but they want to bring somebody over to my house that I got to pay no it's not my fault you think

1
Date of experience: Jun 04, 2025

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