Vivint

3.8
3.8 from 199 Reviews and Ratings
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Average Rating

3.8

/
5

199 Reviews

5 Star
59%
4 Star
9%
3 Star
6%
2 Star
5%
1 Star
23%

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Review Time

So far, so good.

Considering the manner in which I was "introduced" to Vivint, it has gone surprisingly well. Any issues/problems I've had were resolved fairly quickly and without unnecessary hassle. As I learn this new system, a rather steep learning curve for me, I'm getting more comfortable with it each day.

4
Date of experience: Dec 24, 2024
Sensors have been malfunctioning

Sensors have been malfunctioning. Cameras are constantly going offline despite a strong WiFi connection.

1
Date of experience: Dec 28, 2024
The installation of the alarm system.

The installation of the alarm system went incredibly smooth. The technician was very helpful, courteous and gave excellent instructions on the use of the control panel. I would highly recommend him to do your install.

5
Date of experience: Jan 03, 2025
I like the home security

I like the home security

5
Date of experience: Jan 08, 2025
Vivint is absolutely a value-add

Salesperson was knowledgeable, timely and efficient. Offered us only the services we needed for our family. Technician was in and out: installation, clean up and testing in just over an hour. Vivint has already proven to be a great addition to our feeling of security within and away from our home

5
Date of experience: Dec 27, 2024
one of the cameras not working

one of the cameras not working, I called to notify them they said to call the tech but no one answers is going on a month now

1
Date of experience: Dec 17, 2024
Vivint Experience

Francisco was not a pushy sales rep and very informative. Josh was an excellant installer. Both guys were extremely personable and efficient.

5
Date of experience: Dec 30, 2024
More training in using system and a…

More training in using system and a more experience staff in explaining charges

4
Date of experience: Dec 05, 2024
I love it

It’s a great service and very professional It’s been one of my greatest investments

5
Date of experience: Dec 02, 2024
Well it makes me feel safer knowing…

Well it makes me feel safer knowing that my home is okay and monitored so I don't have to worry about anything even when I leave or when I'm staying at home cuz the neighborhood I live in anyway so yeah it's a very good tool to have in my home thank you

5
Date of experience: Dec 01, 2024

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