This time was nothing. I stupidly gave this company more of my money so that i could have an inside doorbell. Iy still hasn't arrived yet so suppose this is just another negative experience. I have multiple negative experiences with vivint. I've had false alarms go off multiple times, customer service experiences that didnt solve the issue (police came both times) and one of the highest cost alarm companies around. It's been a horrible experience overall with vivint but I'm stuck in a contract of course!