Ouraring

4.5
4.5 from 353 Reviews and Ratings
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Average Rating

4.5

/
5

353 Reviews

5 Star
84%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
8%

Filtered Reviews

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Review Time

Love the product—great insights into my.

Love the product—great insights into my body and how it works. Constantly improving company. I've been with them for over 5 years, and they have very helpful customer service.

5
Date of experience: Apr 27, 2025
Derek Wroblewski
Great company to deal with and genuine!

Great company to deal with. I had a Gen 3 ring with a defective battery, now granted I bought this 2 years ago but I reached out to Oura through their chatbot known as finn and was to have the problem resolved and a new one sent out. I've been using Oura for over 5 years and I cannot recommend them enough. Complete game changer to my mental health / sleep health / overall health and well-being

5
Date of experience: Apr 30, 2025
Battery problem

I reached out regarding the battery. A quick diagnostics was made and a problem was identified. Customer Service was quick to reach out and processed a replacement ring.

5
Date of experience: Apr 22, 2025
What an amazing experience

What an amazing experience. I had a problem with the battery of my new Oura 4. The Oura team responded incredibly fast and efficient and the problem was solved in no time to my greatest satisfaction. Thank you Oura team

5
Date of experience: Apr 04, 2025
Excellent customer service

Excellent customer service. Responsiveness. Timely.

5
Date of experience: Apr 21, 2025
Exceptional Customer Support That Matches the Product

A company that truly values its customers. As a loyal Oura fan, I was worried when an issue developed with my ring over time—I didn’t think anyone would help me resolve it. But from the moment I reached out, the support team was responsive, kind, and genuinely committed to making things right. They didn’t just brush off my concerns. they listened, understood and took action. It’s rare to find a brand that stands behind its product like this. Thank you Oura team for turning a frustrating experience into a reminder of why I continue to recommend you to others. You have a loyal customer for life!

5
Date of experience: Apr 13, 2025
They acted rapidly regarding my ring.

They acted rapidly regarding my ring that was not working

5
Date of experience: Apr 09, 2025
Customer service/ warranty

My ring would die quickly so they were able to give me a replacement I️ have Not hot yet once I️ do I’ll leave another review . They were so nice and willing to help me

5
Date of experience: Apr 10, 2025
Lost Ring.

Lost Ring.I recently lost my oura ring while traveling, when i reached out to the support team i didn't think i was going to get the experience that i did. They were super empathetic to the fact i lost my ring and issues a replacement ring with a refurbished ring, which i was totally okay with and grateful that they gave me the option.

5
Date of experience: Apr 12, 2025
Sleep Score unsinnig

Oura ist der Meinung, dass man schlecht geschlafen hat, wenn man schnell einschl'?ft. Man sollte tags'?ber also nicht zu viel Sport machen oder in die Sauna gehen. Und vor dem Schlafen auch keine Atem'?bungen. Man bekommt sofort Abz'?ge bei der Schlafscore, wenn man nicht exakt nach 15 Minuten einschl'?ft. Ich bin immer nach wenigen Minuten eingeschlafen, da ich aber volle Punktzahl erreichen wollte, liege ich mittlerweile im Bett und denke mir: "nur nicht zu schnell einschlafen" und dann bin ich so gestresst, dass ich gar nicht mehr einschlafe. F'?r Menschen wie mich, verschlechtert der Ring eher den Schlaf. Das hat Whoop besser gel'?st. Aber jetzt zu wechseln, wo ich so lange schon Daten gesammelt habe, f'?llt mir auch schwer. Der Support von Oura schreibt mit KI sehr einf'?hlsam, aber es '?ndert sich bis her nichts. Immer nur nette Nachrichten, in denen paraphrasiert wird um Verst'?ndnis zu zeigen.

2
Date of experience: Apr 19, 2025

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