Review Time
My charger does not work anymore. I contacted them various times and even tried to buy a new one. No answers for days and website does not work. I have been using oura for 4 years and I will get another one from another company that has real customer support. Pity!!
I bought my OURA ring end of last year and was very satisfied with it, last month I started to have connection problems between the ring and the Oura App!Reach out to the customer care, very professional and kind staff that worked out the problem and replaced my ring with a new one!Great customer service, great customer experience BRAVO Oura, I became a loyal customer and admirer and will loudly speak about it!
proactive support : )I had been corresponding with customer service about a mis-delivered order of the glucose monitor, when the cs representative noted a problem they had detected with my ring. I had been so focused on locating the delivery that I didn’t have the bandwidth to ask about the intermittent ring malfunction. We were able to address both issues. Not many companies are on the ball like that! Bravo Oura!
Claim your business profile now and gain access to all features and respond to customer reviews.
