Ouraring

4.5
4.5 from 353 Reviews and Ratings
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Average Rating

4.5

/
5

353 Reviews

5 Star
84%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
8%

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Review Time

Noom User
A quick diagnosis and expedient solution

I needed assistance with my Oura ring because it was having battery issues and some syncing problems. They diagnosed the issue and it turns out there was some hardware problems. They moved very quickly to replace my ring. It was painless and expedient. I was impressed.

5
Date of experience: Mar 13, 2025
I love my Oura ring ❣️

I love my Oura ring! I can finally wear a real watch and still monitor my vitals. Best customer service I ever dealt with too when there was a slight issue with my first ring. Thank you !

5
Date of experience: Mar 04, 2025
Ich m'?chte nicht mehr auf den Ring.

Ich m'?chte nicht mehr auf den Ring verzichten! Zus'?tzlich toller Support!

5
Date of experience: Mar 22, 2025
Oura’s customer service is unmatched

Oura’s customer service is unmatched. Sent me a new ring out with no hesitation after I explained my sensors weren’t working properly. Thank you so much

5
Date of experience: Mar 14, 2025
Personable and Efficient

Ezequiel was so patient with me and stayed with me every step of the process, guiding me to gather all of the appropriate information. I also am very impressed with Oura’s overall resolution to my battery issue.

5
Date of experience: Mar 24, 2025
My ring was losing charge everyday

My ring was losing charge everyday. I chatted online with an agent and they saw that my ring was defective and immediately offered to send a replacement. Excellent customer service~

5
Date of experience: Mar 11, 2025
Phenomenally efficient as always

Phenomenally efficient as always. You guys are the best. Thank you.

5
Date of experience: Feb 27, 2025
grace kim
Oura is a solid company that creates a.

Oura is a solid company that creates a partnership with its users. I do not feel that I am being sold things or told stuff invaluable. All the additional information and research they share is important stuff I want to learn about to further my health. I love you Oura. I am OBSESSED!

5
Date of experience: Feb 27, 2025
Jenny Doran
I love my oura ring

I love my oura ring. It gives me so many insights into my health and wellbeing and I know it's helped me to be fitter and feel better at 52 than I did at 32! Their app is so insightful and their customer service is top notch.

5
Date of experience: Mar 20, 2025
Greg Smith
Normally when you have something happen.

Normally when you have something happen to a product and service you expect pushback or 'dead air'. I love my oura ring and was noticing some problems so reached out through the chat. The response was so quick, thorough and positive it actually surprised me. The support team resolved the issue quickly and I have already used this example in a number of presentation around delighting the customer. Amazing, well done!

5
Date of experience: Feb 28, 2025

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