Review Time
Great product and amazing customer service.I first purchased Gen2 ring based on a talk in clubhouse (if you remember what is it) where people were sharing their experience with best gadgets they've purchased that year. After Gen2 I purchased Gen3 when it was released.Next summer I lost in on teh beach but couple of months later got an email from Oura saying that someone found it and asking me if they could share my details with that person. They did identify me based on the serial number on the ring.So i got an email from that person and he did send the ring to me by post. That was an amazing experience.Using the Gen3 ring till now and probably will upgrade to Gen4 sometime.
Oura customer service has consistently been friendly, helpful, and timely. My ring was a bit outside the warranty, but they gladly sent me a replacement. I have been a customer for over 5 years, and love the enhancements Oura is always adding!
Oura’s customer service is like no other. They are responsive and they go the extra step to make sure you are satisfied with your Oura ring. I had reached out to Oura when I had an issue with the charging of my ring. They were quick to respond and worked with me to find a resolution to my problem.
I bought the ring about 6 months ago and immediately started noticing that the battery life was nowhere near what was promised. I messaged the support team and they immediately spotted the issue and sent me a brand new ring no questions asked. ON TOP OF THAT they let me keep the old ring. Battery life kinda sucks but I was able to give it to my sister who has been wanting one for awhile!!! This is a people’s company and I recommend it to everyone
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