I bought the ring about 6 months ago and immediately started noticing that the battery life was nowhere near what was promised. I messaged the support team and they immediately spotted the issue and sent me a brand new ring no questions asked. ON TOP OF THAT they let me keep the old ring. Battery life kinda sucks but I was able to give it to my sister who has been wanting one for awhile!!! This is a people’s company and I recommend it to everyone