Ouraring

4.5
4.5 from 353 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

353 Reviews

5 Star
84%
4 Star
3%
3 Star
1%
2 Star
3%
1 Star
8%

Filtered Reviews

Filter Reviews

Review Time

I absolutely love my oura ring

I love my oura ring. As a very good recreational athlete (long distance runner) it is very important for me to monitor different aspects of my body in order to perform my best in training and competitions. Oura is very accurate and can detect all the changes that I also feel in my body, but did not know how to react to them before. I love the data that I get about my sleeping and overall readiness. I love how accurate it is to predict my periods, when I should take it more easy and when I can give it a go. I would recommend it to everyone who wants to take good care about their health.

5
Date of experience: Dec 31, 2024
Love love ours

I have loved my oura ring for many years. I wear it everyday and it helps me meet my personal goals. However, the battery recently malfunctioned or died? Idk but oura replaced it right away. It was a gift so I didn't have all the information. They worked with me to find it and got me a bigger size so I would have more accurate data. The replacement happened so fast and the representative was so nice. I can't wait to get my new ring!

5
Date of experience: Dec 10, 2024
I’m in love with this ring

I’m in love with this ring, simple and elegant comfortable to wear and perfectly match with any outfit

5
Date of experience: Dec 17, 2024
Very friendly and super fast support

I had an issue with my ring and the support team answered right away and solved this issue beyond my expectations, because the warranty period expired almost a year ago and they exchanged my ring nonetheless without extra cost

5
Date of experience: Dec 09, 2024
Dean Cook
Great customer service from Oura

I had a battery issue with my Oura 4 ring. While the AI Chatbot was not able to resolve the issue, an agent came online and quickly took care of the issue. Good customer service.

5
Date of experience: Dec 12, 2024
Deb CoatsProctor
Oura Ring - A Truly Great Company

Oura rings are top shelf. The data tracked is excellent and the insights into your health are the best I’ve seen. Their customer service is 5 star in communication, product knowledge and friendliness. Oura shows integrity in everything they do. You won’t find anything second rate here. What a winner for their customers! ✅

5
Date of experience: Dec 04, 2024
Oura ring technical problem

My experience was great as I reported a problem, raised up the request through an automate chatbot, got the Antwerpena that I will be contacted in 24hrs, and that was the case, actually I got contacted sonet, exchanged 3 maila with a technical support (Mia) and got my problem solved. The overall conversation was very professional and pleasant, which I appreciated a lot.

5
Date of experience: Dec 16, 2024
Ineffective Extended warranty and customer somewhat cumbersome

I had an issue with my ring. I had bought 2 years extended warranty. Oura confirmed it was valid. I contated the warranty company which was extremely unhelpful and claimed warranty expired, which is NOT the case. Very frustrating. I then got back to Oura through an automated customer service which is kind of cumbersome. Eventually customer service contacted me via email and the process started to flow.From then on, although still cumbersome (they asked me for the serial number although I am registered and would assume they would have it) but eventually made a nice gesture and replaced the broken ring by a refurbished one.

3
Date of experience: Dec 11, 2024
Oura Truly Cares — Exceptional Support Experience

I’ve been an Oura user for 2–3 years now and have always appreciated the product, but what impressed me most recently was their outstanding customer support.When I had a concern with heart rate and HRV tracking, I reached out to the team — and they responded with such professionalism, kindness, and attention to detail. They took my concern seriously, explained the possible causes clearly, reviewed my data thoroughly, and offered flexible solutions. I felt truly heard and supported throughout the process.Even though the Oura Ring is not a medical device, it has given me valuable insight into how my body works day to day. It helps me better understand my sleep, recovery, and overall wellbeing — and that awareness has made a real difference in how I take care of myself.Oura isn’t just about the technology; it’s about the people behind it. The care, transparency, and genuine support I’ve experienced make me proud to be a loyal customer. I highly recommend Oura to anyone looking for both high-quality wearable tech and a team that truly stands behind their product.

5
Date of experience: Dec 05, 2024
Loving my Oura Ring so far

Loving my Oura Ring so far — it’s sleek, super informative, and really helped me become more mindful of my sleep and recovery. Everything from the design to the app experience has been solid.Only reason it’s not a full 5 stars is the “24-hour” customer support response time. In my experience, it was more like 48 hours. Not a huge deal, but something to note if you’re expecting quick replies.Still highly recommend the ring overall!

4
Date of experience: Dec 04, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More