Vivint

3.8
3.8 from 199 Reviews and Ratings
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Average Rating

3.8

/
5

199 Reviews

5 Star
59%
4 Star
9%
3 Star
6%
2 Star
5%
1 Star
23%

Filtered Reviews

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Review Time

Not satisfied with it

Not satisfied with it

1
Date of experience: Sep 19, 2024
I was given a quote for one price and…

I was given a quote for one price and then I received a payment statement for $800.00 more than what the quote was for.

2
Date of experience: Sep 11, 2024
William McConnell
Overall

Overall, way we like the service and the sense of security it provides. But since we got installed a few weeks ago, we have had ongoing issues with things. Phantom hits where there is no person, no movement. No nothing, but we get hit over and over and over again, seemingly sporadically. Also 2 of our kin cameras go offline for whatever reason. And we have to unplug them and plug them back in, to get them to work. This would present a major issue if we were on a trip or not home. Because we would have no access to the cameras without physically being on-site to unplug them and plug them in.

3
Date of experience: Sep 27, 2024
Great service

Great service! Love feeling protected and love the cameras!

5
Date of experience: Sep 10, 2024
I would 100 percent recommend this…

I would 100 percent recommend this company to anybody. They are awesome. Video is clear as nd u can talk to anybody at ur door without it buffering.

4
Date of experience: Sep 21, 2024
Great security system

My son was getting his vivint installed and salesman asked if I wanted security system as well. Had installed 5 days later.

5
Date of experience: Sep 08, 2024
It gives me a sense of comfort knowing…

It gives me a sense of comfort knowing that my family is secure. It's easy to use ⁷

5
Date of experience: Aug 26, 2024
The representatives take time to…

The representatives take time to resolve your problems. They're very patient and they get the job done to the best of availability. But the promptness and just being courteous is a wonderful relief as a customer.

5
Date of experience: Sep 14, 2024
Jeanne Davis
The service was great they were kind…

The service was great they were kind and patient

5
Date of experience: Sep 03, 2024
Not safe in my home with your system

Not safe in my home with your system

1
Date of experience: Aug 23, 2024

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