Vivint

3.8
3.8 from 199 Reviews and Ratings
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Average Rating

3.8

/
5

199 Reviews

5 Star
59%
4 Star
9%
3 Star
6%
2 Star
5%
1 Star
23%

Filtered Reviews

Filter Reviews

Review Time

The installer was great

The installer was great. He was very professional and friendly. He explained everything so I understood what I needed to know.

5
Date of experience: Jun 18, 2024
Poor service

The system was never installed properly to my Smart door lock (front door) trying to reach somebody was almost impossible then I was told it would be a charge for somebody to come out and fix it which is ridiculous because it was never installed correctly in the first place

1
Date of experience: Jun 30, 2024
EMILY M TORREZ
Love my service thank you guys

Love my service thank you guys

5
Date of experience: Jun 18, 2024
The product and the installer was very…

The product and the installer was very knowledgeable and patient

5
Date of experience: Jun 15, 2024
Excellent Service

Richard was very professional and thorough in explaining the service of installing the system and it's operation.

5
Date of experience: Jun 05, 2024
Joann Fetchik
I love that sales were made and within…

I love that sales were made and within hours services were installed..I absolutely love the confort of knowing that my home is safe. Security services provided include fire assistance as well as police and paramedics

5
Date of experience: Jun 17, 2024
Daren Engler
I didn’t think they could install this…

I didn’t think they could install this doorbell in my 55 year old home but they did do it successfully.But I wish they had a bracket to reduce the angle of the doorbell caused by the angle of the siding.

4
Date of experience: May 31, 2024
The tech was great!!!!

The tech was great!!!!

5
Date of experience: Jun 03, 2024
Would love to leave zero stars

Would love to leave zero stars! I told the sales man multiple times no we didn’t need the system and he wouldn’t take the answer because my husband wasn’t home. Very unprofessional. They are very hard to cancel with because they are always trying to comp you or up sell you stuff or make it cheaper. No means no and people need to respect that.

1
Date of experience: Jun 18, 2024
Knowledgeable and polite and friendly

Knowledgeable and polite and friendly

5
Date of experience: Jun 07, 2024

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