Review Time
Ordered an item for next day delivery. Didn't arrive. Then 3 days on Im still met with the same excuses and waiting for it. Its almost ?400 and its just tied up with no item and im not able to replace it. Noone offers a complaint, you need to ask for it.I keep being told its coming today, every day for the last 3 days. Not good enough. I've also left a review with Yodel, but accountability also sits with the company chosing yodel as their delivery partners. And they cant even fix the problem.
I ordered a Belstaff t shirt, it turned up promptly but when I opened it someone had replaced it with a cheap t shirt and put the belstaff tags on it. I phoned and complained and reordered. Lo and behold the same thing happened again. Obviously someone is stealing from the warehouse.
I ordered this fan in the sale cost was ?96.98 including 3 yrs cover, phoned up today to find out where my order is and was told it was cancelled, but it is still online but the price is more expensive see below.This is what I ordered and below this is what it is on for now. not happy at all and not given a reason why.Item number: WJHVCRussell Hobbs RHBLDLC25B, BladelColour / Size: BLACK ONE SIZEQuantity: 1Item number: WJHVCRussell HobbsRHBLDLC25B, Bladeless Cooling Fan in Black ?199Previous price ?199 ?79 (Save ?120)
Item is amazing but change your delivery service!! Was left at completely wrong house and just left on their doorstep!! ?230 worth just left at wrong house on a doorstep and said it was signed by a name Bailey not my name at all or the person whose house it was left at and not signed for!!!
I appreciated the value, I brought some trainers in a sale that were significantly lower priced then I could find elsewhere. Though the delivery was quick I wasn't happy that when the trainers arrived they were not in box, they were just wrapped and put inside two plastic bags. Considering the trainers were worth ?100 I didn't think this was appropriate. In my eyes it devalued the goods. Also, I was sent the wrong trainers. They were a totally different colour to the ones that I ordered. I ended up really liking them and keeping the pair that arrived. But it was still false advertising. Such a shame as I have used VERY several times over the years and never had any issues before.
Ordered a Super King bed frame that arrived with incorrect internal dimensions. Very approved the return, but collection never happened despite multiple scheduled dates. Fastway marked false attempts with no contact or visit.After over 3 weeks, countless phone calls, and no written resolution, I’m left storing a bulky item with no refund. Very insists on phone-only support and avoids accountability.Disappointing experience — would not recommend.
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