Thomann

4.3
4.3 from 235 Reviews and Ratings
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Average Rating

4.3

/
5

235 Reviews

5 Star
77%
4 Star
3%
3 Star
3%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Always great to deal with

Always great to deal with, Great Service, Thank you,Gay Brazel

5
Date of experience: Sep 29, 2024
Great variety of products for all kind…

Great variety of products for all kind of budgets with an easy payment procedure.

5
Date of experience: Sep 20, 2024
Quality things

Quality things

5
Date of experience: Sep 07, 2024
Good website to order on

Good website to order on. Very quick and easy.

5
Date of experience: Sep 15, 2024
Excellent!

Excellent!Delivery is always quick, the instruments arrive set up to be played out of the box and the customer service is exceptional.

5
Date of experience: Sep 03, 2024
I was Over the moon with the support I…

I was Over the moon with the support I received from Thomann team to get my sons guitar on time for his birthday. I ordered it at the last minute and they provided very quick and helpful email responses to me when I was checking if it would arrive on time. Very prompt delivery, beautifully packaged and a wonderful guitar. It was also the cheapest price I could find online! It has been so refreshing to purchase from a company that value their customers so highly. I would definately recommend and will not hesitate to purchase again. Thank you Thomann, you made my son’s birthday!

5
Date of experience: Sep 25, 2024
Diabolical customer service

I bought a Clavia Nord Stage 4 88 in january 2024 and I have had to return it 3 times so far to be repaired. They have the worst customer service that I have ever encountered. Terrible communication and very very slow to return back to me. I have not played it for nearly 4 months.

1
Date of experience: Sep 17, 2024
Amir Levy
Excellent product and service !

Thank you for an excellent product and excellent customer service during shipping and after receiving !Fast arrival , fast clear and detailed answering on questions , very professional and efficient , Good job !

5
Date of experience: Sep 23, 2024
Customer Service went above and beyond

Customer Service went above and beyond, highly recommended!

5
Date of experience: Sep 26, 2024
Great site

Great site. Top qualty items and service

5
Date of experience: Sep 07, 2024

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Business Details

  • Buy your new musical instrument and accessories online from Europe's largest music retailer. Top quality and variety at Thomann.

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