Thomann

4.3
4.3 from 235 Reviews and Ratings
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Average Rating

4.3

/
5

235 Reviews

5 Star
77%
4 Star
3%
3 Star
3%
2 Star
4%
1 Star
13%

Filtered Reviews

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Review Time

Gerry
Harley Benton Spaceship Power 80

Purchased the Harley Benton Spaceship Power 80 pedalboard. First the product was packed very carefully, it was the quickest delivery I have ever received, 3 days to Australia, it's just a great product that I needed, my old pedalboard loaded up weighed 19.5kg, the Spaceship Power 80 loaded up weighs 13.3kg, plus it has some many useful features, plenty of ins for pedals, plus charging ports for laptops, phones and tablets, it is a very well thought out pedalboard, worth the price.

5
Date of experience: Oct 29, 2024
Great personal ready to give you a…

Great personal ready to give you a helping hand with anything you need, wonderfull service

5
Date of experience: Oct 14, 2024
Very simple purchasing process

Very simple purchasing process, both product finding and checkout. Just seems professional from end to end. Good prices and an extensive product range.

5
Date of experience: Nov 04, 2024
Gordon Sharp
Easy website to navigate

Easy website to navigate. Easy ordering & buying process. 😊👍

5
Date of experience: Oct 14, 2024
Always good service!

Always good service!I've talked with Thomann quite a few times, and always left satisfied, wether it was returning or buying..Would recommend big time!

5
Date of experience: Oct 19, 2024
Great service all around

The shopping process was fast and good. After that unfortunately i broke the trust rod in guitar. They helped me in each process from shipment to repair very fast and freely. They very kind

5
Date of experience: Nov 01, 2024
Very good experience

Very good experience! Website very clear, good products.

5
Date of experience: Oct 14, 2024
Thomas Buday
Easy but a little inattentive

Easy, simple, straight forward.But I removed two starts because they have a tendency to not care about your email and send the equipment returned to repair, back to a totaly wrong address. Happened two times already and that's a huge pain in the @ss.

3
Date of experience: Nov 01, 2024
Total lack of customer support and understanding.

I've spent a great deal of money through Thomann over the years. I recently had a major issue with a piece of equipment. and reached out to them for help. An urgent issue requiring co-operation and understanding. Instead, Thomann decided to hide behind their warranty policy and have refused to assist me, leaving me with a broken product and broken trust. I would urge anyone to buy elsewhere. Once Thomann have your hard earned cash, in the event of an issue, they just abandon you..

1
Date of experience: Oct 21, 2024
St Barth Media Agency
Great Website

Great Website - Good service

5
Date of experience: Oct 21, 2024

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Business Details

  • Buy your new musical instrument and accessories online from Europe's largest music retailer. Top quality and variety at Thomann.

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