Name: Ouraring
Rating: 4.5

melissa

I had a hardware issue with my ring.

I had a hardware issue with my ring after a few weeks and they shipped me a replacement quickly. They were very accommodating.

Date of experience: Feb 14, 2025

hudson

4 months ago

Great service

Fast communication, immediately acted to solve my problem!

Date of experience: Jan 31, 2025

Jenifer Garcia

4 months ago

Oura is amazing

I highly recommend the Oura ring to anyone looking to track their health. Whether you’re looking to track your sleep, cycle, activity etc.Oura is a great option. Their customer service support is amazing! Now go buy that ring!!

Date of experience: Feb 10, 2025

Kevin Schwartz

4 months ago

Gen3 Ring issues

I ran into an issue with my 6mo old Gen3 oura ring this past weekend. For some reason it just completely stopped working and failed. I started a chat with support and was quickly given a solution. Oura is sending me a replacement free of charge. This is phenomenal customer support and really shows that a newer company wants to succeed. Thanks for everything!

Date of experience: Feb 03, 2025

Vatsal Singhal

4 months ago

Subscription fee for accessing your own.

Subscription fee for accessing your own data! Scam!

Date of experience: Jan 23, 2025

E B

4 months ago

Oura’s customer service is unlike any.

Oura’s customer service is unlike any other. Their dedication and commitment to their product and customers is outstanding.

Date of experience: Feb 05, 2025

Kerry Kimbley

4 months ago

Good customer service and they stand.

Good customer service and they stand behind their product. Ring was malfunctioning and they replaced it.

Date of experience: Feb 08, 2025

Mickey Hayward

4 months ago

The OURA customer service.

The OURA customer service representatives are outstanding. The products are great and their service is the best!!!

Date of experience: Jan 28, 2025

Jochen Bedersdorfer

4 months ago

Excellent support

Oura support stepped in when my gen 2 ring no longer charged after I had stopped using it for a while. They sent me a gen 3 replacement free of charge even with my gen 2 already being out of warranty!Great customer service and willing to go the extra mile.

Date of experience: Feb 05, 2025

corinne b

4 months ago

My ring stopped functionning

My ring stopped functionning. I provided all the info to oura customer service and my ring had to be replaced. The whole process was very fast and professionnal. I should receive my ring next week.