Luhxe

3
3 from 275 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3

/
5

275 Reviews

5 Star
40%
4 Star
10%
3 Star
3%
2 Star
2%
1 Star
46%

Filtered Reviews

Filter Reviews

Review Time

If I could give it zero I would

If I could give it zero I would. These are flimsy, Chinese crappy bags that were sent to me without the roller I ordered. They're not made well and they look like the redneck cousin of what is in the ad. They were also sent without receipts or a packing slip, which I am still trying to get the company to send me, as well as finding out where the rollers are. Also? They won't send you a return label for returns and charge you a re-stock fee. Today is my day off so I will be blasting this shite company all day. Terrible product, worse customer service.

1
Date of experience: Apr 12, 2025
Terrible

Terrible. I’m so angry. I bought 2 bags that I wanted to give as Christmas gifts on Black Friday and they never came. Why are people so terrible? I can’t believe so many people make a living scamming others. Don’t do it! They have plenty of bags like this on Amazon and from other more legit companies. I have no idea how to get my money back, but I’m going to try.

1
Date of experience: Mar 25, 2025
I really like this bag

I really like this bag. Very convenient and lightweight. The design is definitely worth the cost.

5
Date of experience: Apr 01, 2025
I ordered 3 bags and never received…

I ordered 3 bags and never received them. I've emailed customer service twice with no response

1
Date of experience: Apr 10, 2025
Big and beautiful

Fast shipping, perfect for all my traveling needs!!!

5
Date of experience: Mar 19, 2025
Ordered November 11th

Ordered November 11th. HUGE order. Received one piece from the order and other items cannot be tracked. These were supposed to be for Christmas. I've reached out to customer service to cancel several times, each time, apologizing with no information and just today they offered me a 10% discount with no delivery information. SCAM!!!

1
Date of experience: Mar 23, 2025
Shallyn Bartlett
upgrade!!

So excited for this travel upgrade!!

4
Date of experience: Mar 19, 2025
The snaps were missing from this bag

The snaps were missing from this bag! Without the snaps the bag is useless. I ordered it in October and it is now March and I am still fighting with the company for a new bag or a refund! Both bag and customer service are terrible.

1
Date of experience: Apr 06, 2025
Research works!

I’ve been researching different bags for long term travels. When I came across your bags, I was very impressed by the amount of clothing you claimed would fit in your bag and it’s ability to provide a carry on, rather than a checked bag for my trips. When I received your bags I got together clothing, shoes and incidentals to see if your claims were true.They were!I found I ended up with more than enough room to pack up my things and still had room for some purchases.I’m very glad I purchased both bags since my son is going to London for a couple of weeks this fall and this will be an excellent carry on for him also!

5
Date of experience: Mar 22, 2025
Jessica Endres
Like the product

Like the product. Was supposed to get some free cubes, but they didn't come.

4
Date of experience: Mar 21, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Our Travel Bags are made out of super high-fiber PU leather. This is a form of vegan leather that is both sustainable and climate friendly.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More