Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

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Review Time

Very impressive gym

Very impressive gym Friendly Clean Great classes and facilities

5
Date of experience: Jul 01, 2025
Shower cleanliness

Ia??ve noticed that the gyma??s cleanliness needs serious improvement. The womena??s shower and changing rooms are old, poorly maintained, and often have an unpleasant smell. The facilities really need a renovation to meet basic hygiene standards. Ita??s disappointing, as a clean and fresh environment is essential for members to feel comfortable.

3
Date of experience: Jun 12, 2025
Immaculate gem in centre of London

Immaculate gem in Central London. Gym, Indoor & Outdoor pool with Sauna & sunbathing facilities.

5
Date of experience: Jun 11, 2025
Very good but ita??s little bit overpriced

Very good but ita??s little bit overpriced

5
Date of experience: Jun 07, 2025
Good facilitya??s good staff very friendly

Good facilitya??s good staff very friendly

5
Date of experience: Jun 11, 2025
Do better with the pool timetable!

I really like having a local swimming pool just around the corner and the first couple of times I booked into swim on a Sunday, it was perfect. Not too busy, quiet enough to get lots of laps done in an hour without feeling super pressured by people faster than me. The booking website also shows how many "spaces" are available for each session, which I would understand as being somewhat of an indicator as to how busy the pool will be.Sadly the last two times I have booked in for Swim fitness, half of the pool (lengthwise) had been roped off - one time for a synchronised swimming lesson which only needed the deep end of the pool; and one time most of the pool was taken up by a huge inflatable play area thing and the swim fitness session was squashed into two narrow lanes to one side. It was incredibly busy and stressful trying to swim without bumping into anyone. Clearly the "spaces left" markers on the booking page don't mean anything. The other thing I found particularly frustrating was the lifeguards "swim testing" young children in one of the swim for fitness lanes, meaning not only do the adults need to avoid bumping into a child (as we should take care to do), but the adults get splashed to high heaven. These tests could have taken place on the other side of the pool next to the inflatable water thing without causing anyone any issue. Don't get me wrong - kids need space to swim and enjoy the pool too. We should provide swimming lessons! However if it's going to take up so much room, just cancel the swim fitness session for the day. I'd rather see the session as unavailable than turn up to a massively overcrowded pool. Please do better, Better. I'd hate to have to stop going to the pool because it's getting so stupidly overcrowded. This must be a health and safety thing regarding lifeguards to number of people in the pool also!

3
Date of experience: Jun 23, 2025
The staff at the reception desk are

The staff at the reception desk are very helpful and the staff who do classes are great

5
Date of experience: Jun 17, 2025
Better helped me very much when I was

Better helped me very much when I was fined a ?3 for not attending , I went over there to tell them that I was there and within a few hours it was sorted

5
Date of experience: Jun 10, 2025
Ia??m very happy with better,especially

Ia??m very happy with better,especially the staff are very kind,I would appreciate zoltan one of the staff working there ,he always tries to help the gym members.

5
Date of experience: Jun 14, 2025
The place is modern and sophisticated

The place is modern and sophisticated. The staff are wonderful and friendly, especially at the reception. I liked this. Thank you. I have recommended many friends to join you.

5
Date of experience: Jun 06, 2025

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  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

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