Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

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Review Time

The staff are very friendly

The staff are very friendly! I used the centre for a birthday party and it was organised very well, tidy meeting room and staff had a positive attitude to help!

5
Date of experience: Apr 05, 2025
I couldna??t speak highly enough of the

I couldna??t speak highly enough of the Healthwise classes at the gym. They have literally been my lifeline. Josh, Charlotte and Rebecca make a great team. Classes cater for various degrees of ailing health. I just dona??t know where I would be without them. I especially like the fitness rebounder ( trampolines are great fun) and Aquafit. I rate all the classes very highly. I attend two balance classes on a Monday and from having barely any balance, they help enormously. Everyone who attends these classes have noticed a big change in their health and fitness. Long may they continue. What a difference they make to peoplea??s lives.

5
Date of experience: Apr 10, 2025
Teesha made our experience worth it

Me and 2 friends booked a girls spa day online with the thermal spa and some treatments each. When we got to the spa the receptionist told us that 2 of our treatments were to be done at 9am and one person would go to the thermal spa alone which is not what we had planned. She said that the therapists were very busy and we can't have our treatments at the same time and after our treatments we should use the thermal spa which would have just washed all the product off. Unfortunately during my de-stress massage all I could think about was the mess up. After the treatment we then waited in the reception for our friend to have her treatement :( The receptionist recommended that we come back another day to have out thermal spa and out friends could get 1hour with us at a new date. When we returned on our new date we was greeted by the lovely Teesha she was accommodating, kind and very professional and is the reason why I am giving the 4 stars if we hadn't experienced the mess up at the beginning and felt very stressed (which isn't how you should feel as you enter a spa) then it would be 5 stars for the treatments, facilities and the lovley Teesha

4
Date of experience: Apr 15, 2025
Guide was amazing in training and

Guide was amazing in training and encouring..Very supportive..

5
Date of experience: Apr 22, 2025
Most of the equipment is broken

Most of the equipment is broken. It's disappointing. And if it's not broken these mising parts or it's torn and damaged. It's not worth my money

5
Date of experience: Apr 12, 2025
Helpful doctors

Helpful doctors

4
Date of experience: Apr 04, 2025
With the way am been train as a beginner

With the way am been train as a beginner I will end up not knowing how to swim, I have only gone twice but dona??t think I Will be going again.

1
Date of experience: Apr 05, 2025
Visited with my children today

Visited with my children today, enjoyed the flumes and the wave machine, the pool was fun, the staff were helpful and we had a great experience, we will be back

5
Date of experience: Apr 19, 2025
Thanks Theo

I spoke to Theo this afternoon. He was very helpful and patient with me. Thank you Theo.

5
Date of experience: Apr 15, 2025
ThiNew to exercise classes.s is the first time that I have

This is the first time that I have joined a exercise class of any kind and all of the instructors that I have had contact with have been very good at explaining everything to me and made me feel very comfortable. There is a very good variety of different classes and you are not pushed into doing anything that you are not capable of. It is also very good value for the money.

5
Date of experience: Mar 26, 2025

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