Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

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Massively overcrowded/no doors on family changing rooms/tacky/dirty/freezing pool/Rude staff/AVOID!!

Went to St.Ives Leisure Centre today and it was as bad as it gets, no doors on the family changing room, badly overcrowded, like this place cares more about money than making sure those whom had booked the family fun swim had a good time. The area where they expect you to leave your shoes is beyond a joke as it is the main entrance & exit and the idiots that took these bookings must have known that allowing so many to book would cause carnage. Like they give a damn.well perhaps they will when no one turns up.Because we will never ever consider this awful place again.There are many other negatives but have no time to mention them all. Just avoid this place full stop unless you enjoy being herded like cattle, through a dilapidated massively overcrowded hell hole with a freezing cold pool that you cana??t swim in because the traffic is beyond a joke.AVOID. WHAT A REPLYGET BETTER FOR THE FUTURE.THERE IS NO FUTURE FOR THIS KIND OF PLACE.DONT TAKE YOUR FAMILY TO THIS PLACE.

1
Date of experience: Mar 13, 2025
Ladies changing room and shower was

Ladies changing room and shower was very dirty

3
Date of experience: Apr 02, 2025
Very friendly and knowledgeable Visitstaff

Very friendly and knowledgeable staff

5
Date of experience: Mar 18, 2025
Vivienne Dunn
Very friendly and helpful staff

Very friendly and helpful staff. Pleasant and comfortable area I enjoy my swim very much.

5
Date of experience: Mar 27, 2025
even thought i liked the atmosphere

even thought i liked the atmosphere. but the pilates experience was not what i hoped.

3
Date of experience: Mar 10, 2025
Facilities are always clean and

Facilities are always clean and available

5
Date of experience: Apr 03, 2025
Joining day

We approached a lovely young lady at the desk and we asked about membership for my son who receives pip for a number of conditions and me as his full time carer. She was very patient with my son whilst he downloaded the app, she than assisted him in completing his membership and uploading his documentation. She than explained how it works, setting me up with a membership and processing both our fees and talked us through the process. My son isn't good at coping with strangers but she was so lovely, non patronising to either of us and explained everything very clearly. Not only was she polite, respectful but really kind and helpful and didnt make us feel like we were a hinderence, especially as she had to deal with several other people whilst we were there, I apologised for taking her time but she stressed she really didnt mind at all. She was lovely.

4
Date of experience: Mar 21, 2025
The exercise is improving my mobility

The exercise is improving my mobility and giving me motivation to do more.

5
Date of experience: Mar 31, 2025
Best ever

Kind, friendly and helpful staff. As a previous exercise hater I now love my twice weekly swimming sessions and really look forward to going.

5
Date of experience: Mar 27, 2025
Katherine Mann
Joined the gym around a week ago and

Joined the gym around a week ago and have visited almost daily since. Charlie who helped me with an induction was friendly, professional and very knowledgeable. From doing no exercise to an hour a day, daily speaks volumes for this gym and swimming pool. Thank you better sleaford leisure centre

5
Date of experience: Mar 28, 2025

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