Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

Filtered Reviews

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Review Time

Not enough staff on site

Not enough staff on site

2
Date of experience: Aug 17, 2024
Very difficult for non-tech pensioners

Very difficult for non-tech pensioners to navigate the app. Staff at Copeland Swimming pool were very helpful but the whole system is long-winded. My neighbour asked for a membership card and was told they are not issued and everything is done through the app. Swimming opportunities very limited. Will be cancelling our memberships.

1
Date of experience: Aug 07, 2024
Hour long action

Hour long action. Friendly atmosphere

5
Date of experience: Aug 15, 2024
good softplay for kids kids enjoyed

good softplay for kids kids enjoyed well and entrance boy was bit rude

2
Date of experience: Aug 17, 2024
Went in to speak about swimming lessons

Went in to speak about the swimming classes and the lady at the desk was useless and knows nothing. I think an email address should be provided so we can contact the coaches for questions or if we can't attend.

1
Date of experience: Aug 13, 2024
Shewit
Very nice

Very nice I am very happy Thanks

5
Date of experience: Aug 21, 2024
Ferhan Abbas
Great customer service '???

Great customer service '???

5
Date of experience: Aug 20, 2024
Jesus Lido - swimming pool is hardly ever cleaned

I can only talk about Jesus Lido, as it is the only facility that I use. The swimming pool is far from being clean. I am used to places where they use the robot to clean the swimming pool bottom every day: at Jesus Lido the bottom is hardly ever cleaned. I found a hair band that I had lost a week before!

2
Date of experience: Aug 03, 2024
It is extreemly hot and these is no air

It is extreemly hot and these is no air conditioning in the activity room.The week before no one turned up to take pilates after everyone had booked on. Many people drive quite a distance to attend which is a waste of time and money (this was not the first times this had happened)

2
Date of experience: Aug 10, 2024
Broken and dirty equipment

The upkeep of the building is very poor, referring to in Atherton Leisure centre. Hygiene is shocking , the floor is dirty, yoga mats are old, stinky and very dirty. They have not been replaced since the Opening back in 2016 - neither any of the gym equipment.The equipment is broken, dirty or in poor condition - no replacement since the Opening in 2016.I have been a member for 9 years as it is convenient but I am not going to renew my membership next month. It is too pricey for the offering and facilities. The Gym needs to be kept exceptionally cleaned at all the time - people sweat, touch, lay down to exercise and it is absolutely shockingly disgusting doing yoga on them mats and facing the sticky floor with hair on it.Absolutely not worth it! Compliments to all yoga and pilates teachers - they are all fantastic and their classes are always full, the only reason I kept my membership for this long.Shame

1
Date of experience: Aug 16, 2024

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  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

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