Better

4.1
4.1 from 456 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

Facilitya??s are filthy and sauna and

Facilitya??s are filthy and sauna and steam room is never working or on.

1
Date of experience: Oct 16, 2024
Classes / Gym

New to this gym chain.Firstly, I am no athlete.The site is well presented, clean with friendly staff. There was plenty of kit available to use in the evenings I attended.I've done 4 classes here so far; all well run and engaged instructors.Stunning site, just check if it's a football match day as parking runs out / is restricted.

5
Date of experience: Oct 07, 2024
Highly recommended

Good value for money and helpful staff. Great booking system so is never overcrowded. Would highly recommend.

5
Date of experience: Sep 26, 2024
The instructors were very good at what

The instructors were very good at what they are doing and helpfulThanks

5
Date of experience: Sep 26, 2024
Staff were brilliant with help from

Staff were brilliant with help from setting up to a car park pass.

5
Date of experience: Oct 19, 2024
disapointed squash court now not

disapointed squash court now not included in my membership and it would cost a ?13 more /month to upgrade,

3
Date of experience: Oct 15, 2024
great facilities

great facilities, friendly staff, great membership prices

5
Date of experience: Oct 05, 2024
Wonderful good instructor to train

Wonderful good instructor to train, now my son started to swim little

5
Date of experience: Oct 05, 2024
Cathy Colwell
Staff so helpful.I was .it's cool and

Staff so helpful.I was .it's cool and well maintained. I was referred from the Lewisham Cardio rehab on a 12 week programme with Alex ..It was brilliant ! He was brilliant, so supportive. Gradually building up our confidence which is why I have joined the gym.

5
Date of experience: Oct 17, 2024
Rachael of Better is the best

Rachael, the Better customer service adviser, was excellent. She listened to my query, clarified it and told me what solution she was offering with another option, and then she proceeded to ask if I needed any assistance. I left the call feeling confident that my query, which was to do with my bank account details, was being dealt with in a safe and secure way whilst still resolving my issue.

5
Date of experience: Oct 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More