Better

4.1
4.1 from 456 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

Filtered Reviews

Filter Reviews

Review Time

The prices is so high

The prices is so high. I'm long time user of this gym and was with them when it was a ?27 then a ?30. When better took over it has ruined it for everyone. Even though I don't swim I was happy to pay a ?30 because it was less busy then other gym in area even though other gyms are less In membership. But a ?41 for only using gym facilities and not swimming it is ridiculous. I hope they will introduce a membership with that is only for gym not for swimming. Other wise I hope and pray that they go out if business.

1
Date of experience: Nov 05, 2024
Great facility

Great facility. Ia??m using the pool during the weekday and ita??s never crowded which means you got plenty of room for yourself.Simply love it!

5
Date of experience: Nov 14, 2024
Friendly staff and good customer

Friendly staff and good customer service.

5
Date of experience: Oct 31, 2024
Services such as drinking water not working

It's understandable that things break down and need to be fixed but 5 months without working is a bit ridiculous.There is only ONE water tap for the gym which trickles out. The other one in the gym and one in the spa area haven't worked for 5 months.Steam room - worked for approx 1 week in last 5 months. Not working on SundayCold water bucket - not worked for 7 months

2
Date of experience: Oct 22, 2024
FADUMO
Staff are helpful and welcoming!

Staff are helpful and welcoming!

5
Date of experience: Oct 27, 2024
Really good gym and equipment

Really good gym and equipment. All staff are super friendly. The circuits class is really positive and inclusive, Adam, Shak and Andrea do a great job teaching.

5
Date of experience: Oct 20, 2024
Brilliant People

Brilliant People, Amazing Customer Service Outstanding facilities. Thank you

5
Date of experience: Nov 03, 2024
the equipment in the gym is varied

the equipment in the gym is varied . the stairs and changing rooms are very dirty .there is not any air conditioning in the changing rooms

3
Date of experience: Nov 03, 2024
Have been enjoying our weight loss

Have been enjoying our weight loss program. Very good teachers , great group of people, look forward to sections.

5
Date of experience: Nov 08, 2024
lesiure centres are more than just a center to meet people

I have been using better gyms for the past few years. I travel to highgrove, botwell and hillingdon leisure centres. Hillingdon leisure center seems to be the elite leisure centre out of all of them. Having the better changing facilities, swimming pool and gym area. Botwell leisure centre is clearly the one that seems to have the less invested in it and staff are polite but seem uninterested in their roles. The men's shower area at Botwell is somewhat unclean ( even though the cleaner does try his best, the whole environment is not inviting. Leisure centre should be inviting and clean. Botwell leisure centre staff are welcoming but it does not make me feel welcomed or eager to get there, i use that gym for its convenience on occassions.

3
Date of experience: Oct 30, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More