Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

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Review Time

Great help

Great help, wonderful empathic staff. Holistic care.

5
Date of experience: Apr 30, 2025
Like the gym and swimming pool

Really like the place because ita??s not too cosy like other gyms. The swimming pool is clean and staffs are very friendly.

4
Date of experience: Apr 11, 2025
Company doing well

Company doing well

5
Date of experience: Apr 21, 2025
edelaida podasca
The best app

The best app, the best experience with Hillingdon Leisure Centre (nice adult swimming coaches).

5
Date of experience: May 01, 2025
The gym expansion is great

The gym expansion is great, it feels so much more spacious now

5
Date of experience: Apr 06, 2025
We had a party for our daughter at

We had a party for our daughter at Botwell Green Leisure centre the staff and management were very accommodating Special thank you to Rose she was amazing

5
Date of experience: Apr 07, 2025
Dr Safaa Ismail
Unhappy very bad experience

After 11 years member at TQDJC , Very bad experience not recommended to join . It has changed to a profitable parking business on private gym land instead of being free parking for members all over uk branches . unheard of parking charges PCN issued for members at any gym parking to use the centre , only ( The Queen Diamond Jubilee Centre) Rugby . The parking compony got my mobile and out of date address from the gym record which the only place has the out of date address since joined 11 years ago. To my disappointment never received or aware of any PCN issued against me till a text message sent to my mobile 8 th May 2025 , then asked to email it . To my shocking surprise the Gemini parking company at the gym use out of date address on PCN dated September 2024 , this house been sold March 2024 ( over a year ago ) but still on my gym record.The DVLA has updated with new address on March 2024 ( over a year ago ) but has not my mobile number . In UK parking company or anyone has to get court order to access my mobile number details, i am a doctor and my number has kept private at my request from the mobile provider It is a shame the instructors who running the classes at the centre are exceptional amazing , However , The office staff are worse ever to deal with , they are sending car registration to the Gemini parking compony to issue PCN treating members as stranger parking on the gym , unheard of. For my disappointment, the manger of this branch offered to remove or cancel one PCN as a good gesture not all to be cancelled as breaching UK GDPR using out of date address and my mobile from the gym record . Very unhappy , will escalates to the proper channel if this matter hasna??t been resolved

1
Date of experience: Apr 30, 2025
karly birch
Memberships are far to expensive

Cambridge ice arena is brilliant in general but the company/charity Better is just a rip off far to expensive for membership a ?44 a month just for the ice arena if that included access to other local better gyms then far enough but to factor in other gyms ita??s like a ?90 a month. And with this being a a??charitable organisationa? with the cost of living at the minute ita??s just not feasible for these prices so I cancelled out ice skating and joined a normal gym for a ?21 including access to a pool sauna &steam room

1
Date of experience: Apr 05, 2025
A good swimming experience

A good swimming experience. App easy to navigate.Changing rooms a bit grubby and always awash with water. Not enough showers. Toilet doesn't flush.

4
Date of experience: Apr 28, 2025
Easy booking for swim for fitness

Easy booking for swim for fitness not many people easy to swim my lengths

4
Date of experience: Apr 22, 2025

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Business Details

  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

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