Ur

3.5
3.5 from 496 Reviews and Ratings
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Average Rating

3.5

/
5

496 Reviews

5 Star
49%
4 Star
14%
3 Star
5%
2 Star
5%
1 Star
27%

Filtered Reviews

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Review Time

Kerry
Insulting

Update to previous review, UR advertised ?48 on website, offered me ?10 and lied about phone condition, then offered me ?25!!!! Refused this offer and requested return of my phone, went to another company, BACK MARKET who advertised ?38 and surprise surprise that’s the amount I’ve received! UR you are an insult to peoples intelligence!!!WOW TO YOUR REPLY!!! Back market advertised ?38 and gave me ?38 same phone same condition .. say no more as for condition of my phone, you are a joke! And all the reviews that say exactly the same? They are wrong too!! No they are not!!

1
Date of experience: Sep 29, 2024
The phone’s great

The Iphone 13’s great

5
Date of experience: Sep 11, 2024
I sold my phone with them and they have

I sold my phone with them and they have not given me the payment after two weeks. And do not give clear answers in how I will be paid. After reading the reviews on here I regret dealing with them. As it seems to be a scamming company.

1
Date of experience: Sep 15, 2024
Rachael
Very impressed with the condition of

Very impressed with the condition of my phone, I’d selected ‘fair’ and it was better than expected. Really fast delivery as well.Would use again and recommend to others.

5
Date of experience: Sep 17, 2024
Amazing customer service thank you

Amazing customer service thank you

5
Date of experience: Sep 15, 2024
Changed offer

Was quoted ?182 originally, I sent my phone and was then offered only ?55!! Requested phone back and was then offered ?145 which I accepted to save any more hassle, but I was annoyed I did. Didn’t receive the money in the stated timeframe, had to chase it up several times. Have received payment now, but still very unhappy with my experience.

3
Date of experience: Sep 29, 2024
Neil Sykes
Excellent serv8ce phone came promptly

Excellent serv8ce phone came promptly and as expected.

5
Date of experience: Sep 12, 2024
First time using this company to trade

First time using this company to trade in my phone. It was beyond expectation. Once they got my device they were very quick. I had questions about the device which they were very quick to answer. The payment was on the same day. Totally recommend.

5
Date of experience: Oct 03, 2024
Thankyou ,I am a happy customer all

Thankyou ,I am a happy customer all is well and good ??

4
Date of experience: Oct 03, 2024
Good experience

Good quality phone, arrived quickly and fairly priced

5
Date of experience: Sep 30, 2024

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