Ticketmaster UK

2.6
2.6 from 364 Reviews and Ratings
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Average Rating

2.6

/
5

364 Reviews

5 Star
22%
4 Star
13%
3 Star
12%
2 Star
9%
1 Star
43%

Filtered Reviews

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Review Time

great show nice venue TM web site not

great show nice venue TM web site not the easiest to navigate

4
Date of experience: May 31, 2025
Process worked exactly as described and

Process worked exactly as described and we had no issues.

5
Date of experience: May 31, 2025
VIP experience was not particularly

VIP experience was not particularly exclusive. Queues for loos, some of which were out of order. Queues for drinks and food and the '? ? ?gourmet '? ? ? food was pizza, burger and chips and fried chicken! Thankfully Stereophonics were brilliant

3
Date of experience: May 24, 2025
VIP experience disappointing

We purchased vip tickets for a family of four, as a treat for the children - total cost '? ?600. Once we got into the area, there wasn'? ? ?t anywhere to sit despite lots of space for more tables / chairs, had to sit on floor and food was super expensive. Stereophonics were brilliant and if rating the band it would be 5 stars, but the VIP experience was over priced for what was on offer. We spent a small fortune and request some form of compensation for this

1
Date of experience: May 22, 2025
Worst concert experience I have ever

Worst concert experience I have ever had. Unable to get in the car park for 2 hours then no WiFi, no reception in general, long queues, poor facilities and then a nice 3 hour wait in the car park getting home. I would demand a refund but I know my complaint-along with the hundreds and maybe thousands of others that will be made-will fall on deaf ears. Will never attend a concert at Chelmsford again

1
Date of experience: May 17, 2025
Stevie Wonder was amazing, vip benefits poor

Stevie Wonder was amazing, the access to the stage was great The food options were really limited for vegetarians - chips or Kentucky mushrooms is poor.The vip admission line was an embarrassment, queuing for 45 more that a none vip queue was horrendous and should not have happened. That meant we missed food.

4
Date of experience: May 27, 2025
Never buy a ticket from these.

Never never buy a ticket from Ticketmaster because If for some reason you can not attend they will be extremely cold and uncompromising with regards to refunding you anything.They are a cutthroat business that is happy to overcharge. Other ticket outlets are known to have far more compassion and understanding when it comes to unforseen circumstances. Pretty much any outlet not affiliated with Ticketmaster will be a safer bet when it comes to buying tickets.

1
Date of experience: May 15, 2025
The event was very badly organised

The event was very badly organised, it took us 3 hours to get to in the pre paid parking area and when the event finished it took 2.5 hours to get out the car park!!! We had to pay nearly '? ?20 to park in the Standard parking area at the venue.We missed all the support acts because of this. The tickets & parking were very expensive & I don't feel I got the experience I paid for.

1
Date of experience: May 21, 2025
Easy to use tickets added to wallet

Easy to use tickets added to wallet

5
Date of experience: May 10, 2025
Not good value for money as issues at

Not good value for money as issues at the venue chelmsford city racecourse with the amount of people and logistic issues. Huge queues on roads and for toilets and drinks! Spoilt the event. Cuffe & taylor need to ensure better organised.

3
Date of experience: May 10, 2025

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