Review Time
The concert was great, however the parking was a complete nightmare. My friend paid nearly '? ?20 for prebooked parking and noone even asked to see his ticket. Leaving the venue was even worse. We left early to avoid a nightmare getting out of the car park, however we just ended up sitting still for 2 and a half hours without anyone from the venue trying to help people get put of the car park. There should be multiple exits, not just one or even 2, as thousands of cars just sat still in the hope someone would organise and manage this very poor situation. I will never ever park at this venue again. Its by far the worst organised I've ever experienced. Its also put me off travelling to Chelmsford racecourse ever again. Justin timberlake and all other artists were brilliant. Its a shame this poorly managed parking ruined our evening. Ticketmaster booking was easy and good too. If it wasnt for the parking I would've rated the whole thing a lot higher.
The event was cancelled around 16:00 YESTERDAY AFTERNOON. No messages/emails from Ticketmaster about it, lost travel money & time to get there. To add salt to injury, I have just received an email asking if I enjoyed the show yesterday...When can we expect to have out money refunded?
The organises of the venue Chelmsford city live were awful health and safety concerns . It took away from the concert plus we missed two of the acts due to road closures sitting in traffic for four hours there then sitting in a car park that we could not exit for six hours(should have been 58 minutes), could not get to the Food without at least a 40 minute wait the bar took us 20 minutesSuch a shame as jess Glynne and Justin Timberlake were great, but all we talk about is the awful experience before and after
Don't book a hotel through ticketmaster. Book to see ELO in Manchester with hotel, but had to cancel. Trying to get money back for the hotel is impossible. You have to go through the fan support organisation. No humans to talk to - all oneline and always busy.AN organisation such as this should have decent customer support
Awful, booked transport from southend and one from Basildon, coaches didn'? ? ?t turn up others arrived an hour late and didn'? ? ?t have enough room for everyone, so had to pay extra for taxis. Complete nightmare leaving no management took hours to get out car park made fora horrible experience will never return!
Unable to transfer parking with concert tickets. My brother & sister-in-law have bought me concert tickets and parking as a gift. They have successfully transferred the concert tickets to me, but Ticketmaster will not allow them to transfer the parking permit for the venue. This apparently is only available for the original purchaser, and cannot be gifted along with the tickets. '? ?15 for parking is expensive, and now it looks as though we will have to pay twice. Thanks Ticketmaster. You have excelled yourself.
Concert was cancelled and I did not receive any notification from ticket master! Paid for taxi to the venue to see signs stating cancelled, yet when looking at the web it was cancelled 2 hours prior to event start time. Surely ticket Master could have emailed ot sent text to inform people
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