Ticketmaster UK

2.6
2.6 from 364 Reviews and Ratings
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Average Rating

2.6

/
5

364 Reviews

5 Star
22%
4 Star
13%
3 Star
12%
2 Star
9%
1 Star
43%

Filtered Reviews

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Review Time

Katie Allen
No notification of a cancelled

No notification of a cancelled performance ( Alannis at Lythem) had an issue mail 14.30 the day after the performance telling me it was cancelled !

1
Date of experience: Dec 11, 2024
paid for VIP and other than being in

paid for VIP and other than being in row 5 there was no VIP, also seats are too small there is no space, this should be considered when it VIP atleasthowever staff were great

3
Date of experience: Dec 06, 2024
unable to transfer tickets

unable to transfer tickets

2
Date of experience: Dec 12, 2024
'? ?180 tickets with undisclosed obstructed view

I paid '? ?360 for 2 tickets for the Lana Del Ray concert at Hampden park to have an obstructed view because of the sound system. There was nothing mentioned when I booked the seats. I could've had cheaper tickets further away with a perfect view. Strangely enough the entire block we sat in was nearly empty apart from us and a few others. As if they weren't allowed to sell tickets in that area and ours slipped through the net.

1
Date of experience: Nov 27, 2024
I was given the wrong information about

I was given the wrong information about the size of bag allowed into the stadium and spent an hour walking round the stadium and waiting in lines.

3
Date of experience: Nov 27, 2024
Ticketmaster didn'? ? ?t bother to tell us

The event (Lytham festival) was cancelled due to adverse weather and ticketmaster didn'? ? ?t even bother to message us. We were notified by ticketmaster of the timings being brought forwards and then arrived on site to see a giant LED board notifying people of the event cancellation, with all taxis being turned away by event organisers. Shocking lack of consideration. We had to keep letting people know back at the hotel.

1
Date of experience: Nov 28, 2024
I paid for car parkig but I was told at

I paid for car parkig but I was told at the gate that you did not have to pay!It was a exceptioally log walk to the veue from the carpark!It would have been good if we could have taken a chair into the veue as after such a long walk my husbad who suffers from painfull kees needed to sit down and there was nowhere for him to sit.When the concert finished and we had walked back to the car park it took 3 hours for us to get out of Powderham and back onto the main road. Duran Duran were brilliant

3
Date of experience: Dec 10, 2024
They were amazing

They were amazing. Everything i expected them to be and more. Definitely be back to see them.

5
Date of experience: Dec 12, 2024
Steven Poore
The parking and the set up was fine

The parking and the set up was fine badly on leaving the venue was in car park for 2 hours as there was no stewards

2
Date of experience: Dec 05, 2024
Spent '? ?360 on 2 vip meet and greet

Spent '? ?360 on 2 vip meet and greet tickets for assembly rooms london did not receive any coms from ticket master regarding the event so I messaged them early on the day they pointed me to live nation who then sent me back to ticket master by which time we had left to get down there got there at just gone 6 told to go to back of que then told we missed the vip it happened at 6 then get in the venue and ask about the vip area we have paid for to get treated like criminals not one person had any interest in looking at the vip tickets so basically we paid 360 for 2 general admission tickets I will never use ticket master again after this I am disgusted this was for my daughters birthday present some present that turned out to be can't find a customer service phone number or email to complain to and the app well live chat where they have no idea about the events I mean come on you took 360 quick enough you should at least of sent us timings for the event it's disgusting

1
Date of experience: Nov 19, 2024

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