Name: Ticketmaster UK
Rating: 2.6

Mr KEITH BUNYAN Guest

Excellent performer poor venue

Set up was good, both Duran Duran and Nile Rodger and Chic excellent. The downside is Chelmsford as a venue for parking is dreadful, getting away takes for ever and not a steward in sight for guidance, not Ticketmaster fault they were excellent throughout but Chelmsford needs to review its arrangements

Date of experience: Jan 07, 2025

kr

5 months ago

Ticket selling

I sold my tickets through the platform and it took weeks to receive any kind of support. The seller verification process is extremely frustrating as well

Date of experience: Jan 09, 2025

jamie

5 months ago

Terrible

Terrible, event was cancelled as we arrived. No forewarning and still almost 24 hours after ticket master haven'? ? ?t reached out to discuss refund.

Date of experience: Dec 31, 2024

Michal Lewandowski

5 months ago

Duran Duran and guests

Duran Duran and guests, were brilliant, the problem lay in the organisational skills of the company putting on the event. No car parking signs for the fields to actually tell you where you have parked, making it difficult to find your car after the event. The concert finished and it was if the events team said to them selfs well we have your money now you get yours self out of the ground. This caused 25,000 people to walk down unlit farmland with people taking their life their hands by going on the wrong side of the security fencing which there is a river. No security or events team were guiding people. It has really put me off going back to events at powderham castle. Event finished at 10:30pm it took us till 12:30am to get out of the show ground.

Date of experience: Dec 17, 2024

Sasha Cherry

5 months ago

Although the concert was fantastic the

Although the concert was fantastic the parking took over 2hrs to get out of thr car park desite leaving early. Police closed roads. There was no guidance from staff until 1hr in when people started complaining, pushing and causing roadrage

Date of experience: Dec 31, 2024

David Mason Guest

5 months ago

Great performances lovely event great

Great performances lovely event great location car parking arrangements need to be reviewed especially on exit as we were sent a long way around just to get to the VIP car park which we'? ? ?ve paid a lot of money to park in and not have to expect to walk around the whole of Chelmsford racecourse!!!!

Date of experience: Dec 24, 2024

Mike Crew

5 months ago

Ticketmaster was great

Ticketmaster was great. Access and exit from concert was something else.

Date of experience: Dec 20, 2024

louise

5 months ago

Rescheduled Olivia Rodrigo concert, a poor experience all round (Ticketmaster not Olivia!)

Dynamic pricing is horrendous so I'? ? ?m sure I overpaid.Also some advice on expired tickets would have been really helpful. I checked I had them but nobody explained I needed to unhide them for the gate to work. I also feel you abdicated responsibility for these Olivia Rodrigo gigs. We waited in limbo for months for an update and nobody communicated with us at all.

Date of experience: Dec 25, 2024

Kaori Toyama Guest

5 months ago

It will be helpful if you can share

It will be helpful if you can share more information about the event such as a map of the venue, expected playset and timetable

Date of experience: Dec 13, 2024

Yvonne Rushworth

5 months ago

Cancelled due to bad weather

Gig cancelled due to rain and wind.Absolutely nothing ticketmaster could do about that! Shame the hosts didn't cancel the gig before almost everyone had arrived in the town.Look forward to my refund of all expenses for the ticket.