Optical Express UK

4.3
4.3 from 323 Reviews and Ratings
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Average Rating

4.3

/
5

323 Reviews

5 Star
80%
4 Star
3%
3 Star
2%
2 Star
2%
1 Star
13%

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Review Time

We had a great experience at optical

We had a great experience at optical express White City . Aman was very informative and was very kind and helpful . And Sabrina the optometrist was so nice and patient and also very knowledgeable overall would definitely recommend them.

5
Date of experience: Sep 10, 2024

Hi Nadiya, thank you very much for your great review of our clinic in White City. We are delighted to read how happy you have been with the service you have received. I am sure that the team in the clinic will be very happy to hear how pleased you are. Thanks again for the review.

Very easy to book a time and excellent

Very easy to book a time and excellent service on the day

5
Date of experience: Sep 09, 2024

Thank you for your review Martin.

Very professional and friendly team

Very professional and friendly team, from the reception through to the nurses and surgeons. Made you feel comfortable during what is an anxious time for most of us. It made the whole experience much more relaxed and less stressful even though we had quite a delay on the day. The operation was quick and painless.

5
Date of experience: Aug 18, 2024

It's good to know you were well looked after Thomas, and we appreciate you taking the time to share your experience.

I had multi focal natural lens I have

I had multi focal natural lens I have found everything amazing I am amazed how well I can see I had treatment over 4 years ago the staff have been supportive and are lovely such a great team at the Nottingham clinic mr Aasheet desai was fantastic cana€™t thank them enough for everything

5
Date of experience: Sep 07, 2024

Thank you so much for your wonderful review Marilyn. We're so pleased to hear about your journey with us. We'll be sure to pass this over to Mr Aasheet and the rest of the team in the clinic, we're sure they'll be thrilled to read this.

Life changing experience having laser

Life changing experience having laser eye surgery. Thank you to everyone for being amazing.

5
Date of experience: Aug 22, 2024

Dear Ellie, We are delighted to learn that you had a wonderful experience with our staff and that you are satisfied with the results of your surgery.

fgriffiths
Cambridge branch, fantastic!

From the booking process to the consultation for laser surgery, I couldna€™t fault a thing! Cambridge branch was fantastic and all staff extremely approachable and helpful. This review on here (shall not be named, I was in the shop at the same time) is completely unjustified as staff extremely helpful. Would recommend to anyone!

5
Date of experience: Sep 08, 2024

Thank you for the wonderful review. We appreciate your sharing of the positive experience with our team!

Marian Hagimihale
Chelmsford Is the best one!

Chelmsford Is the best one!

5
Date of experience: Aug 26, 2024

Hi there, Marian. Thanks for the positive feedback!

Couldn't have been better

From start to finish, the whole team at Nottingham Optical Express have been fantastic. Very welcoming on each visit and always made to feel comfortable. The entirety of the operation was explained to me thoroughly and the aftercare was superb. I couldn't recommend more!

5
Date of experience: Sep 05, 2024

Hi there, Connor. Thank you for providing your amazing feedback about our whole team at our Nottingham clinic. We are thrilled to hear that you had a fantastic experience from start to finish. We do strive to make all our patients feel as welcome as possible. Your recommendation really is invaluable, and we can't wait to continue this journey with you. Thanks again and take care.

Helen Ramage
Experienced, reassuring and excellent

Everyone at the Nottingham branch was fantastic - especially Sharon, Sophie and Dr Matthew. I was extremely anxious about having lens replacement but they have been so reassuring throughout. I've called the out of hours team as well after my operation who were also excellent. Dr Matthew's humour and his team really helped! Thank you so much!

5
Date of experience: Aug 27, 2024

Helen we're thrilled to read how happy you are and we'll make sure we pass this on to the team in Nottingham!

I had lens replacement surgery

I had lens replacement surgery, I would like to thank all the staff at the Bournemouth & Southampton branch for all there help, they were all very professional, explained everything well and made me feel very comfortable whilst having my surgery. Ia€™m very pleased with the results of my surgery and would recommend it to anyone. Ia€™m so pleased I dona€™t have to wear glasses anymore. Thankyou

5
Date of experience: Aug 08, 2024

Thank you for the great review and kind words about our teams from both clinics. We are delighted to hear that you are pleased with the results of your surgery and that you would recommend us!

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Business Details

  • Leading laser eye surgery provider with world class technology and offer lens surgery, cataract surgery, glasses, and contact lenses | Optical Express

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