Comfrt

4.3
4.3 from 795 Reviews and Ratings
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Average Rating

4.3

/
5

795 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
15%

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No response to refund request for pre-order

I originally would have said three stars - but now it's a two star review.I received my first order and liked the set I got (just the standard hoodie and sweatpants). I inquired about exchanging for a better size for the hoodie and was disappointed there was no way to exchange - you can return, but then have to pay full price (I had the bundle discount) and pay again for shipping.Due to the inflexible customer service response on the exchange, I decided to cancel another pre-order I placed. On the website, the return policy states you have seven days to request a refund for a pre-order. So a couple days after my initial pre-order, I emailed to get a refund. I received an email response within an hour on the exchange question. However once I asked for my money back, crickets. It's been several days, no response. I went ahead and filed a dispute with the payment processor as this is feeling a bit sketchy.

2
Date of experience: Feb 12, 2025
Just got my set

Just got my set! It’s so so soft and comfy! Perfect for a busy mama!

5
Date of experience: Jan 24, 2025
My friend has anxiety

My friend has anxiety. I was thrilled to find a hoodie that reduced her stress level. She loved it. The oversize, comforting fabric did wonders in reducing her anxiety. With spring coming, I got her a zipper hoodie. She can wear it as a jacket.

5
Date of experience: Feb 07, 2025
We love your matching sets nice and

We love your matching sets nice and comfy for our travel!!

5
Date of experience: Feb 07, 2025
I give this company 1 star

I give this company 1 star. If you need to exchange something, you have to pay return shipping which is fine. But even if you pay $28 for a sweatshirt, your exchange will be $65. They do NOT do even exchanges and they load your return on a gift card which won’t even cover half of your exchange! Terrible terrible company! And terrible customer service! I waited for 3 months for an order I cannot use

1
Date of experience: Jan 21, 2025
Most comfy thing I ever wore

Most comfy thing I ever wore. 10/10.i bought 3 whole matching outfits and shorts to match the pastel yellow and baby blue also charcoal color pair

5
Date of experience: Jan 28, 2025
RED MINIMALIST BUNDLE

Shipping was excellent, the red minimalist bundle is amazing. I am also an ambassador and love it!

5
Date of experience: Jan 18, 2025
I have had nothing but amazing

I have had nothing but amazing experiences with this company! I have made several purchases from them over the last year, and with each one I have been very happy. The shipping can sometimes take a little longer than one may hope for but when that happens I have made contact with their customer support team and am always responded to in a reasonable amount of time, and have had all of my questions answered. I have had to return a couple of items and that too was a very simple process. I love this company and their products! Thank you COMFRT you are all amazing!

5
Date of experience: Jan 19, 2025
Highly recommend

Highly recommend. I have made 2 purchases from Comfrt so far after seeing them on TikTok. I love the hoodie and pants combo! I have 2 sets and will be making another purchase for the tank and shorts set now that it's warming up!

5
Date of experience: Feb 08, 2025
Literally can’t have enough

Literally can’t have enough. Don’t even think about it. Just buy it. I have 4 so far and quickly climbing

5
Date of experience: Jan 29, 2025

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Business Details

  • Comfrt was created to provide versatile, and superior comfortable clothing. Our hoodies are slightly weighted with special fabric that our customers claim to help with their anxiety and stress. All of our clothing is designed with YOU in mind. Welcome to the Comfrt family.

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