Review Time
Soon will be two months for enginner come to fix the demage cause , i call the ppl put me on hold or promisse to call never call back , remember english is not my first language either is maybe my third , so is start annoying that situation the more i complain is wrost , and they hv the desency to ask me i need to call all time to see if is an available enginner what they said dont hv in my area . Now comes my question the meter they enginner put is near out the wall so the more i call the more bg ignore the situation they put me in , second question is if i take my case to court will work ? Or call who next cuz im not from here either , so cross my mind call fire engine cuz idk anymore wht to do , bg is investigate near two months no answer back of my complains .PS IM A PRIORITY COSTUMER FOR WHAT ????
I’ve been British Gas for a while now and ever since moving home I’ve had trouble.First they couldn’t set up a direct debit to give me the reduced price even though I had the same bank details as at the previous property. So we set up a “pay on receipt of the bill” with a promise that they would change it to a direct debit, which they haven’t!Then, I got a smart energy monitor, which has never worked, was advised someone would call me after delivery to explain the device, no one ever called. I contacted them on the 28/05 after waiting for 14 days for them to enable the device as they asked. I’ve then received nothing but automatic responses saying “we’re looking into it”.So overall, I’m paying more than I should and I am being fobbed off over the smart monitor not working!
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