Review of Britishgas
I’ve been British Gas for a while now and ever since moving home I’ve had trouble.First they couldn’t set up a direct debit to give me the reduced price even though I had the same bank details as at the previous property. So we set up a “pay on receipt of the bill” with a promise that they would change it to a direct debit, which they haven’t!Then, I got a smart energy monitor, which has never worked, was advised someone would call me after delivery to explain the device, no one ever called. I contacted them on the 28/05 after waiting for 14 days for them to enable the device as they asked. I’ve then received nothing but automatic responses saying “we’re looking into it”.So overall, I’m paying more than I should and I am being fobbed off over the smart monitor not working!
