Name: Very
Rating: 2.1

Sarah Wilkes Guest

5 months ago

I just need to talk to someone who can…

I just need to talk to someone who can speak English

Date of experience: Jan 13, 2025

Show Box

5 months ago

Unhelpful

Unhelpful, wouldn't allow items to be returned after we tried several times to return but were told it was full. We'd forgotten about the items tried again and now have to pay for items that don't fit.most items as way more expensive than other shops

Date of experience: Jan 31, 2025

toland

5 months ago

Bad quality. Faulty legs

The furniture arrived Delivery people excellent The furniture itself is faulty. I’ve emailed with no response. Two of the legs are faulty on the sofa so I can’t finish it. Can’t use it. Bad quality. It says you can’t return once built. We built it. Legs were last job. They are faulty.

Date of experience: Jan 14, 2025

Thomas Sims

5 months ago

Avoid Very at All Costs – 4-Month Nightmare for a Refund

I strongly urge anyone considering buying from Very to think twice. My experience trying to get a refund for a faulty LG TV has been nothing short of a nightmare that dragged on for four months.

Date of experience: Jan 02, 2025

Lynne Millar

5 months ago

My order was wrong

My order was wrong, I got one correct item and one wrong item. This was very disappointing as I'd ordered for my son's birthday so it was too late to get something else. Item returned.

Date of experience: Jan 19, 2025

Nathan Austin

5 months ago

If 1 thing in your order is damaged then you have to replace the whole thing

bathroom. Not being able to send back an item that is damaged and having to send the whole item back is stupid.

Date of experience: Jan 21, 2025

samantha

5 months ago

Dreadful treatment of loyal customers

Only because I can't give zero stars. Poor customer service. I always pay my account on the 1st of the month when I'm paid however the 1st fell on a weekend so I was paid early and accidentally paid my very account early on the 30th, Very has found me ?12 for paying my account early and the call handler refused to record my complaint

Date of experience: Jan 08, 2025

Kevin Greenlow

5 months ago

I wouldn't call it an “experience” but…

I wouldn't call it an “experience” but more of me buying something from a retailer who charges high prices but has got plenty of stock

Date of experience: Jan 06, 2025

Natasha Sumption

5 months ago

My experience was terrible

My experience was terrible, I never received my parcel and was told it was left in my front porch……I don’t have a front porch!!!!

Date of experience: Jan 11, 2025

Sarah Clarke

5 months ago

I've been very surprised by the choice…

I've been very surprised by the choice and prices. They make it so easy for me to get things I need by being able to pay it over time with no interest if paid up in time