Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

Good quality strap.

Good quality strap.

3
Date of experience: Jan 13, 2025
Arrived on time and good condition

Arrived on time and good condition. Seller made point of checking we were happy with it so excellent service.

5
Date of experience: Jan 21, 2025
Great product

Easy website. Smooth transaction from order to delivery. Plus follow up email to check everything was okay. Very happy with replacement strap for Fitbit Inspire. Would buy from again

5
Date of experience: Jan 05, 2025
Excellent comms and very fast delivery

Excellent comms and very fast delivery. Product exactly as described.

5
Date of experience: Jan 22, 2025
Robert Fullicks
Excellent product

Excellent product, fast delivery

4
Date of experience: Jan 10, 2025
Returned order '???lost'???, no refund given

I ordered a watch strap that was advertised as having a silver clasp. I paid '? ?18, order number 179731. When it arrived it was a cheap version that had a black clasp, one that is available elsewhere for '? ?8.99. I requested a refund which was pre-agreed with Andy, and sent it back exactly as required to the address given, with the email enclosed. The refund never came. On chasing they are saying it never arrived back. As I cannot prove it with postage they are now just ignoring me. Very disappointed. I realise there may well be some dishonest customers out there, but I am not one of them.

1
Date of experience: Jan 22, 2025
Terrible customer service, sent faulty strap

Terrible customer service. I ordered two straps one fit fine and that why I gave them 2 stars instead of 1. However the other one doesn't work. I have sent them 3 emails using the two emails on their website, i sent the first 10 days ago now, but haven't heard back. I even contacted them on Instagram, but still no response. I can't return it until I get an email from them as that's the only way they allow returns. I will not use them again. They basically stole my money.

2
Date of experience: Jan 06, 2025
Comfortable strap

The strap is easy to adjust and comfortable to wear.

4
Date of experience: Jan 16, 2025
Top Quality

So I bought two different straps for my golf watch, and they'???re both top quality at a great price. Definitely getting more in the future!

3
Date of experience: Jan 06, 2025
Good quality

Quick response. Good quality

3
Date of experience: Jan 04, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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