Comfrt

4.3
4.3 from 795 Reviews and Ratings
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Average Rating

4.3

/
5

795 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
15%

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Forget the product, it's the lack of customer care that is the issue.

I bought a presale bundle at a better price in JAN 2025. I knew that I would wait and I was ok with that. The MISTAKE was not looking at their return policy. There IS NO RETURN POLICY. Only store credit, so whatever you do, Do Not Make a mistake on your order because trying to fix it is next to impossible.All I wanted to do was exchange the exact item in a different size. In the end, after weeks of waiting for ANY kind of real response I finally got hooked up with Caryl C. Polite enough. Prior to actually getting through to a live body, I would receive a auto response telling me that it would take 3-5 Days for someone to get back to me. It was weeks before I finally got Caryl to get back to me. I was supposed to have been issued a gift card REMEMBER no returns for money. The hoodie that I bought in the bundle was $32 and change. When Caryl finally got a gift card to me, not only was I going to spend the $32 but and ADDITIONAL $38 bucks PLUS Shipping and TAX that I had already paid. I asked for an explanation of why I was going to pay twice for just a size difference. Caryl did not address this, nothing forth coming at all, crickets. I suggested that when I am treated like this, I usually get dinner and a kiss. More crickets. When I suggested to Caryl that my cart was still open and that I really wanted an explanation of how they expected to stay in business treating people like this. She came back with some very slick circular BS that I couldn't make sense of.I have been a business owner for a long time, CEO of 5 different companies in my lifetime and now at 73 I'm finally retired. I'd had enough of Caryl, of Comfrt and their horrible business practices. I told Caryl that they could go ahead and steal the $32 bucks from me with a promise that I would leave repeated reviews of SUPREME FAILURE at customer service being the ONLY thing that COMFRT is really amazingly fantastic at. BUYER BEWARE. I have all the stall emails, and the circular BS that Caryl is really adept at.

1
Date of experience: Jan 15, 2025
Do So
Ordered items

Ordered items, took forever to arrive. When they did arrive half of the items were totally wrong! How is this even possible? Don’t buy, ever.

1
Date of experience: Jan 13, 2025
I'VE TRIED UNSUBSCRIBING 4 TIMES

WHY ARE YOU SENDING ME 10 TEXTS A DAY??? YOU JUST SELL OVERPRICED SWEATS. CALM DOWN AND LEAVE ME ALONE.

1
Date of experience: Jan 10, 2025
love my new tranquil set

love my new tranquil set! the fabric on both the inside and the outside is sooo soft and the bagginess is the perfect amount. i did wish there was a drawstring but they’re elastic enough that it didn’t bother me too much! definitely buying more from them!

5
Date of experience: Jan 10, 2025
Jillian Sharkey
Game Changer

These are the best hoodies ever! I have severe anxiety and the weighted and soft material really helps and makes me feel like I’m wearing a hug. I have extreme anxiety in airports so the essential travel hoodie & sweat pants were game changers! The weighted softness plus tons of zip of pockets to keep all of your items easily available to access! I have 3 of these hoodies & will definitely be purchasing more in the future. I appreciate that this company recognizes mental health & makes it a priority to help people feel comforted that suffer with it! ⭐️⭐️⭐️⭐️⭐️

5
Date of experience: Jan 04, 2025
Order review

I ordered the midnight cloud zip up with the matching sweatpants, first let me start off with how fast the order arrived ! Second it is the most comfy material, it’s the best and my favorite! i’m super happy with the first part of my order an can’t wait for my other set to come!

5
Date of experience: Jan 16, 2025
i love the material

i love the material, it is so soft and comfortable to wear while you are relaxing or just to stay warm during cold weather.

5
Date of experience: Dec 28, 2024
Horrible return policy on pre order

Horrible return policy on pre order items. No customer services phone number to talk to someone.

1
Date of experience: Jan 20, 2025
Teri Trawick
Rex loves his Comfrt Paws hoodie!!

I’m obsessed with my Comfrt hoodies, and now so is Rex! He needs to wear something on cold days, and he’s not a big fan of wearing clothes, but he LOVES his Comfrt hoody! He hasn’t quite figured out the hood, but he can still rock it!

5
Date of experience: Jan 15, 2025
Best purchase ever!

Best purchase ever! So soft and cozy. It literally feels like I’m wearing a blanket.

5
Date of experience: Jan 16, 2025

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Business Details

  • Comfrt was created to provide versatile, and superior comfortable clothing. Our hoodies are slightly weighted with special fabric that our customers claim to help with their anxiety and stress. All of our clothing is designed with YOU in mind. Welcome to the Comfrt family.

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