Comfrt

4.3
4.3 from 795 Reviews and Ratings
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Average Rating

4.3

/
5

795 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
15%

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Review Time

Disappointing customer service

I reached out to Comfrt 5 days ago about a missing package that was clearly misdelivered by the shipping company. I provided evidence, including a photo, provided by the shipping company, showing the package left in a trash area—not my address. The shipping carrier admitted fault and directed me to Comfrt for a refund or replacement.Despite all this, I’ve heard nothing back from Comfrt. No reply, no update—just silence. I paid for this order expecting it to arrive before my travels, and now I’m out both the item and my money. The lack of communication is incredibly frustrating and unprofessional.Sadly, this experience has made me lose trust in the company, and I won’t be a returning customer unless this is resolved.

1
Date of experience: May 04, 2025
Mark page
Excellent quality and shipping

Excellent quality and shipping experience

5
Date of experience: Apr 15, 2025
I love my new hoodie and sweats

I love my new hoodie and sweats! As a mental health provider this concept is amazing! I can’t wait for my weighted hoodie!!!

5
Date of experience: Apr 25, 2025
Amazing!

Absolutely amazing company. I haven’t found a piece I didn’t like. Bought at least 3 different colors of each style. Now my husband has me doing the same for him. I’ve got my mom sister and other family hooked as well. Will never buy another brand of hoodie again

5
Date of experience: May 04, 2025
these are so comfortable I got a size

these are so comfortable I got a size down and it’s still big on me. The price is very worth it. It is 100% cotton and it is so soft. 100% recommend this over any other site with a sweatpants and sweatshirt combo🔥🔥

5
Date of experience: May 07, 2025
Absolutely LOVE this company

Absolutely LOVE this company. Not only are their sweats AMAZING BUT, their Customer service is awesome!!!! Forever customer

5
Date of experience: Apr 14, 2025
Customer Service is non-existent

Customer Service is non-existent. I sent back two items last month and havent heard a peep from them about a refund or exchange. They dont answer emails and delete comments on social media.

1
Date of experience: Apr 18, 2025
Wrong item sent

Wrong item sent, they love to argue and deny. Return process is an absolute joke. I returned the package immediately and haven’t gotten any money back or “credit” as they fraudulently only issue credits which is theft to me. Either way I’m out $120 with no hope of getting it returned. Customer service is a joke. DO NOT buy from them. I will post this all over fb too. jERKS

1
Date of experience: Apr 16, 2025
Omg I love my comfort sweats

Omg I love my comfort sweats! I have personally bought over 50 pair, some for myself and many for other people. I suffer from PTSD and when I wear my sweats help to calm my anxiety. I love the thickness, and the material. I highly recommend buying Comfrt sweats! Be aware, I bought a pair off Tik Tok and they were not authentic. They didn’t have the same feel as the ones I already owned!

5
Date of experience: Apr 28, 2025
Love this brand when you wearing it

Love this brand when you wearing it feels like a big hug. Daughter fell asleep wit hers on once she put it on

5
Date of experience: Apr 16, 2025

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Business Details

  • Comfrt was created to provide versatile, and superior comfortable clothing. Our hoodies are slightly weighted with special fabric that our customers claim to help with their anxiety and stress. All of our clothing is designed with YOU in mind. Welcome to the Comfrt family.

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