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Britishgas

4.3
4.3 from 174 Reviews and Ratings
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Average Rating

4.3

/
5

174 Reviews

5 Star
77%
4 Star
8%
3 Star
1%
2 Star
1%
1 Star
13%

Filtered Reviews

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Review Time

L Holland
Excellent service Neil the engineer

Excellent service Neil the engineer helped my elderly mother move things out of the cupboard so he could access the gas metre to check it. Peace of mind knowing BG contact you to remind you to book in your service each year. Keeps our boiler working like new

5
Date of experience: Mar 29, 2025
Joe Costello
Best energy provider and home care

Best energy provider and home care services provider by a mile! Keep up the good work BG!

5
Date of experience: Mar 18, 2025
Jonathan Critchlow
The engineer was courteous

The engineer was courteous, explained what and he was doing what needed to be done

5
Date of experience: Mar 23, 2025
stu
Boiler Service

Booked the weekend and there on Monday, polite, efficient and explained the whole process from start to finish, explained future products and where to find info for booking on the website! - Great engineer! Would recommend this service 100%

5
Date of experience: Mar 11, 2025
annie
Engineer gave us confidence on arrival

Engineer gave us confidence on arrival that he had the job in hand and got on and tackled the work efficiently with no problem. He was polite and informative as he worked through what he needed to do to update our meter system.

5
Date of experience: Mar 06, 2025
Nicky Green
Gas boiler service

The engineer, Manjit was very friendly and knowledgeable and explained in detail what he was doing and why. I was very impressed with the service provided

5
Date of experience: Mar 19, 2025
tallulah
Annual service great

Annual service always carried out with skill and care offering helpful advice.

5
Date of experience: Mar 20, 2025
Pamela Smith
I have been with British Gas since I

I have been with British Gas since I was 20 ,I am now 70.I wouldn’t dream of changing. The Engineers are first class and know what they are doing. They are always polite and considerate. Thank you British Gas .

5
Date of experience: Feb 20, 2025
Ross Clegg
A really positive experience

The engineer was on time, well informed helpful and professional

5
Date of experience: Feb 28, 2025
bernadette clarke
Would recommend

British gas engineer was polite, respectful and friendly. Service was done efficiently and swiftly. Would recommend.

5
Date of experience: Mar 02, 2025

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