A special thank you to the sales manager Konstantinos who was so helpful, professional and friendly. Nothing was too much to ask. Thank you

Date of experience: March 26, 2025

Andrew was very friendly and welcoming and the sofas we selected were nicer than any seen at other stores

Date of experience: March 18, 2025

My only criticism is that you feel followed and sales people are over eager. You get pounced on as soon as you go in and I hate that. First time in we just left as it was too much. Luckily next time I got Trevor at Cheltenham and he just gave the info I wanted and left me alone. Please guys, back off a bit first thing.

Date of experience: March 09, 2025

Mohammed Ameed was so considerate and helpful. He put us under no pressure at all. We really appreciate our shopping experience. We will return. Thanks.

Date of experience: February 28, 2025

Excellent service at the shop and then the delivery guys were great , polite and friendly, Thankyou

Date of experience: March 11, 2025

Massimo Beta arrived on time with good communication, set up the couch in a professional, friendly and clean manner.

Date of experience: March 13, 2025

Great salesperson Dave not pushy, very knowledgeable ??

Date of experience: March 06, 2025

We bought a new mattress and have to say Dan was absolutely brilliant and very knowledgeable thanks once again

Date of experience: March 06, 2025

The guys were great, careful, polite and professional. It was a great service by the by the delivery guys and helpful.

Date of experience: February 24, 2025

Some one took care to explain

Date of experience: February 23, 2025

Very helpful in store but couldnt give a 5 star as delivery wasnt good it dud cone 3 weeks early which was no problem, however they wanted to deliver bank hol Monday which again was no bother as it was between 10am an 12 noon, but I had a call at 6.30am to say it would be in 15mins away by a automated message so I cudnt reply and we were staying out so we had a massive rush to get back so early it was not a good experience.

Date of experience: March 06, 2025

I would like to thank furniture village for the great service they provided myself and my wife From order to delivery was extremely fast The two guys who delivered my bed was very polite and professional Dan and Harry the bed was not a light bed and had to be assembled by the guys as it was a ottoman bed the total weight was over 140kgThey removed all the packaging and left my house the same as they came into it I would absolutely recommend furniture village this is why I gave 5 Stars

Date of experience: March 01, 2025

Ash D Mike were a compliment to furniture village. They arrived on time and gave us notice as per the email we received. They offered to take off their shoes without us asking, and assembled the unit swiftly and quickly whilst we had a good chat. They should be commended for the way they carried themselves, their customer service and the way they represented the company. Very happy.

Date of experience: March 12, 2025

DAN AND HARRY WERE VERY POLITE, PROFESSIONAL AND VERY CAREFULLY UNPACKED AND ASSEMBLED OUR SOFAS. EXPLAINED AND SHOWED US HOW THE RECLINING SYSTEM WORKED,TAKING ALL THE PACKING AWAY LEAVING OUR HOME AS THEY FOUND IT,

Date of experience: February 21, 2025

Furniture Village gave excellent customer updates on their ETA. The delivery service team were friendly and efficient and left my property with all the packaging.

Date of experience: March 01, 2025

Mike Abdul were really nice lads, got the table built in no time!

Date of experience: March 15, 2025

Cameron and Loxley were super fast with delivery and installation and super friendly and considerate of our home. Very pleased with the communications before delivery.

Date of experience: February 28, 2025

Excellent place to shop for furniture. James is very friendly and helped us with right selections.

Date of experience: March 03, 2025

Steve and Matthew from Store 2 Door on behalf of furniture village were great delivering our sofa??s, coffee table and lamp. Called me beforehand to let me know how long they would be, they carefully assembled our sofa and made sure they were working fine. Nice guys and also took all of the empty boxes away

Date of experience: March 06, 2025

The home delivery men were very polite and courteous they constructed my new bed in minutes.Also not planned they agreed to take my old furniture away on the same day for less than another company who would have charged me.

Date of experience: March 07, 2025